Landlord Complaint Record: #23-2216

Ashgrove Apartments    |    Lauri    |    Indianapolis    ,    Indiana 46241    Landlord Complaint 23-2216


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2216 Filing Date : Jun 4, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 1 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 4, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Lauri RENTER : Kept Private
Property Name : Ashgrove Apartments      
Address : 1211 Ginger Ctourt, Address : Kept Private
City, State - Zip : Indianapolis, Indiana - 46241. City, State - Zip : Indianapolis, Indiana - 46241.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. Cost of pest control payed by apartment. Refund deposit, Reimburse for RPA, two months rent waived, dissolve lease

RENTAL DETAILS
Address               :   1262 GINGER CT
City, State - Zip   :   INDIANAPOLIS, 0 - 46241 2958.

COMPLAINT DETAILS (from renter)

I have come into contact with a bed bug infestation and now can't sleep in my own apartment due to my bed being infected. I told my apartment complex and was told by the office lady that I am responsible for the bed bugs which she supposedly discussed with the owner. The cost of the treatment is not within my budget and I barely get by month by month. Lauri has told me to use a bug bomb but this doesn't solve the issue and would actually only make the infestation worse. I can't pay rent and get a specialized treatment to fix this infestation and stay in my own apartment. I have bagged all of my cloths and are being put through cycles at a relatives place. A DIY method is just as expensive and I don't have the money to effectively deal with an infestation of bed bugs and guarantee I can rid the infestation with a 100% success. So this infestation could easily be dragged over to other apartments if this hasn't already been dragged into other apartments or been dragged from another into mine. This is causing me emotional and physical stress.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 12, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 11, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 12, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 4, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 10, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2216 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 4, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2216.
SYSTEM Jun 4, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 4, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 4, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 4, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 4, 2013 Complaint 23-2216 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.
SYSTEM Jun 4, 2013 Complaint 23-2216 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.
SYSTEM Jun 4, 2013 Complaint 23-2216 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.