Landlord Complaint Record: #23-2285

Harbor cove Apartment    |    Jesse Mohr    |    Foster city    ,    California 94404    Landlord Complaint 23-2285


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2285 Filing Date : Jun 12, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 12, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Jesse Mohr RENTER : Kept Private
Property Name : Harbor cove Apartment      
Address : HarborCove@essexpropertytrust.com Address : Kept Private
City, State - Zip : Foster city, California - 94404. City, State - Zip : foster city, California - 94404.
Phone : Kept Private Phone : Kept Private

COMPLAINT : BedBug Initial treatment not done properly charging for extra treatment
Fair Resolution according to renter :
  1. i am ok to pay for 3 treatment

RENTAL DETAILS
Address               :   622 EDGEWATER BLVD APT 310
City, State - Zip   :   FOSTER CITY, CA - 94404 2860.

COMPLAINT DETAILS (from renter)

I came in to this apartment unit through sub lease and the lease is getting over this month 22nd, i was not informed by Leasing office that my unit was treated already with bed bug issue. If they would have told i shouldn't moved in first place. Recently my roomate got released from leasing as he has to go to India and now all the treatment cost is falling on my head. initaillay i agreed thinking that it will be treated with 3 treatment and now they are telling that treatment preparation is not good thats why they are still seeing bed bugs. How would i responsible if the treatment is not working, to be frank i am not seeing the signs of chemicals at all. Also i don't have right to open the suitcase which my friend left in the apartment and they are using this to their advantage for ineffective treatment. Also they are threatening that i would end up paying vacancy loss if they couldn't able to make the apartment ready on time for new tenant.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 20, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 20, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 13, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 19, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2285 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 13, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2285.
SYSTEM Jun 13, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 13, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 13, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 13, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 12, 2013 Complaint 23-2285 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.