Landlord Complaint Record: #23-2327

Smokerise llc    |    Laura Cook    |    Norton    ,    Ohio 44203    Landlord Complaint 23-2327


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 


REPORT ONLY : This case will not be assigned to an RPA® Agent.
Case Number : 23-2327 Filing Date : Jun 18, 2013
Investigating Agent : N/A (Report Only) Case Disposition : N/A (Report Only)
Complaint Level : Code Landlord Response : N/A (Report Only)

SUPPORTING DETAILS N/A (Report Only)
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 21, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Laura Cook RENTER : Kept Private
Property Name : Smokerise llc      
Address : 3541 Stimson rd Address : Kept Private
City, State - Zip : Norton, Ohio - 44203. City, State - Zip : medina, Ohio - 44256.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit Problems
Fair Resolution according to renter :
  1. $250

RENTAL DETAILS
Address               :   239 smokerise dr
City, State - Zip   :   wadsworth, Ohio - 44281.

COMPLAINT DETAILS (from renter)

Landlord is unwilling to provide tenant with documentation of appropriate fees withheld from security deposit and will not provide appropriate documentation for the extreme charges for minor damages. Landlord has become verbally hostile and is not willing to discuss matters at this time.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 29, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 28, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 29, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 21, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 27, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2327 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 21, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2327.
SYSTEM Jun 21, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 21, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 21, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 21, 2013 Complaint Accepted by RPA and is pending further processing.