Landlord Complaint Record: #23-2445

Lisanne C Bogle    |    Las Vegas    ,    Nevada 89183    Landlord Complaint 23-2445


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2445 Filing Date : Jul 4, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 6, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Lisanne C Bogle RENTER : Kept Private
Property Name :      
Address : 9993 Cedar Rose Street Address : Kept Private
City, State - Zip : Las Vegas, Nevada - 89183. City, State - Zip : Las Vegas, Nevada - 89183.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Security & Pet Deposits were not transferred to New Owners at Sale of Home
Fair Resolution according to renter :
  1. Refund of my Pet Deposit $200.00 and Security Deposit $1200.00 , Reimburse for RPA fees

RENTAL DETAILS
Address               :   10114 Rocky Tree Street
City, State - Zip   :   Las Vegas, Nevada - 89183.

COMPLAINT DETAILS (from renter)

On January 31, 2013, my Landlord Lisanne Bogle, short sold the property address above in which I was her tenant since January 1, 2011. I was told by her selling Agent (Todd Barton), that the Pet and Security Deposits would be transferred over to the New Owners at sale of the property. My new landlords Gary and Kellie Sinks informed me that their HUD statement did not show any transfer of deposits for my Pet and Security deposit in which I gave to Lisanne Bogle on December 20,2010 to lease the home.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Jul 6, 2013 68.224.75.208 1.I am currently living at the property address, it is a
3br , 2 1/2 bath located in Stone Canyon Townhomes.

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jul 6, 2013 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Jul 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2445 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2445.
SYSTEM Jul 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 6, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 6, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 6, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jul 4, 2013 Complaint 23-2445 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.