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CASE CLOSED |
MEDIATION REFUSED |
May 5, 2014 |
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RENTAL DETAILS |
Address : 1024 LAKESHIRE DR
City, State - Zip : GALLOWAY, OH - 43119 8645. |
COMPLAINT DETAILS (from renter) |
I have lived here since 3/29/2013 a few weeks after i moved in i started seeing bed bugs i thought it had came from a couch i bought so i contacted the company i bought it from and they refunded my money and paid the extermination cost after that i was still seeing them they have been out a 3rd time to spray, well now we still see them in cabinets and the rental office told me they don't travel and they do and i just found out that our entire building has them and has had them for a while now and now i do not believe they had came from my couch i had been asking them from the beginning if they was here when i moved in and they told me NO but my apartment had been empty since November 2012, and my neighbor thought they were coach roaches they have been trying to treat. I just want to break my lease and it id going to cost me close to 2000 dollars this is ridiculous.
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INVESTIGATING AGENT - REMARKS (9) |
Agent |
Date |
Response |
SYSTEM |
May 5, 2014 |
REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed. |
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SYSTEM |
Jul 21, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 27, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Jul 21, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2534. |
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SYSTEM |
Jul 21, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
Jul 21, 2013 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
Jul 21, 2013 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
Jul 21, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Jul 19, 2013 |
Complaint 23-2534 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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