Landlord Complaint Record: #23-2570

Monte Gore    |    Fairplay    ,    Colorado 80440    Landlord Complaint 23-2570


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2570 Filing Date : Jul 24, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 27, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Monte Gore RENTER : Kept Private
Property Name :      
Address : P.O.Box 1262 Address : Kept Private
City, State - Zip : Fairplay, Colorado - 80440. City, State - Zip : Como, Colorado - 80432.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair issues and safety issues
Fair Resolution according to renter :
  1. Monte will refund my entire $1000.00 deposit

RENTAL DETAILS
Address               :   60 Hawken Rd.
City, State - Zip   :   Como, Colorado - 80432.

COMPLAINT DETAILS (from renter)

In May, my deck collapsed with the snow. About 3 weeks ago, Monte had a handy man demolish it. However, the guy left the framework up, and there were dozens and dozens of long building nails sticking straight out. My dogs play there and could have been seriously hurt by the nails. I went out and knocked the nails down as much as I could.When I emailed Monte he responded with an angry email, telling me that I was responsible for keeping my dogs away. Also on May 10th, I emailed Monte and told him the shower wasn't working properly. It would work for a few days, then not work for a few days. A little more that 3 weeks ago, I emailed him and told him that it didn't work at all. He came out, but couldn't fix it, then a few days later sent a handy man out, but he couldn't fix it, then a few days later, he sent a plumbers helper - he was not a licensed plumber, he couldn't fix it. then yesterday, 7/24/2013, he finally sent a licensed plumber. I was without a shower for three weeks! He told me to take a bath, but the water was just dribbling out of the faucet. I had to drive to FairPlay, to take a shower at the rec center, which is a 70 mile round trip. He told me it was only an inconvenience for me. He told me to fill bowls of water and pour it in the tub. Since I first reported the two things that needed fixing, he has sent very nasty emails.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Oct 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Aug 4, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Aug 4, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jul 27, 2013 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Jul 27, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 02, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2570 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 27, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Monte Gore
P.O.Box 1262
Fairplay, Colorado 80440

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42013258
SYSTEM Jul 27, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2570.
SYSTEM Jul 27, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jul 27, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jul 24, 2013 The RPA server has sent an initial email complaint notice to Monte Gore 23-2570 concerning the Complaint filed by the tenant: Repair issues and safety issues. The email address was provided by the tenant at the time of filing.
SYSTEM Jul 24, 2013 An email confirmation was sent to the tenant at 07-24-2013. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jul 24, 2013 CONFIRMATION OF COMPLAINT: A complaint about Repair issues and safety issues has been filed pertaining to 23-2570 or Monte Gore located in Fairplay, Colorado 80440. Case is pending mailing confirmation.
SYSTEM Jul 24, 2013 Complaint 23-2570 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.