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CASE CLOSED |
FORCE REQUIRED |
Oct 25, 2013 |
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RENTAL DETAILS |
Address : 6916 N LAKEWOOD AVE APT 305
City, State - Zip : CHICAGO, IL - 60626 3797. |
COMPLAINT DETAILS (from renter) |
Moved into unit on July 1, 2013. After first night bites were noticed. At first we didn't know what they were from, spent money on doctors visit and prescription creme for the itch. Less than a week later we saw the first bug. It was full grown, not a new problem. Soon we became aware of other units that had the same problem. We contacted the property management and they sent an exterminator. We bagged our mates and box spring, washed and dried all our being and clothes on super hot and bagged them as well. We bought diatamaceous earth and spray. We found more bugs. Exterminator came again, this time when he flipped or bed to look for bugs he ripped the bag on the box spring ( we noticed it when we got back; couldn't be there for a couple hours after the spraying) so the bus we had trapped were able to get out. It's been a month and the problem isn't getting better. It is unlivable. As per a new Chicago ordinance they wetter legally bound to tell us if they suspected bugs in the building. They did not; we would not have moved in if we'd known. They also have not had the units around us treated as the ordinance says they must. We also witnessed 3 beds and/ or box spring s thrown out since we moved in, all with bed bugs. We intend to throw away all our furniture, put much of our possessions into air right packaging and into storage, and find another apartment and stay from scratch. The problem in this building is bigger than our unit and we cannot stay here.
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INVESTIGATING AGENT - REMARKS (16) |
Agent |
Date |
Response |
SYSTEM |
Oct 25, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Aug 8, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 07, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Aug 8, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Jul 31, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Jul 31, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Jul 31, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Jul 31, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Jul 31, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Jul 31, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 06, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2614 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Jul 31, 2013 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Bil-Mar management
855 w blackhawk #105 chicago, Illinois 60642
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Jul 31, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2614. |
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SYSTEM |
Jul 31, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Jul 31, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Jul 31, 2013 |
An email confirmation was sent to the tenant at 07-31-2013. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Jul 31, 2013 |
CONFIRMATION OF COMPLAINT: A complaint about Building Bed Bug Infestation has been filed pertaining to 23-2614 or Bil-Mar management located in chicago, Illinois 60642. Case is pending mailing confirmation. |
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SYSTEM |
Jul 31, 2013 |
Complaint 23-2614 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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