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CASE CLOSED |
FORCE REQUIRED |
Oct 25, 2013 |
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RENTAL DETAILS |
Address : 4628 East Beach Drive
City, State - Zip : oak island, North Carolina - 28465. |
COMPLAINT DETAILS (from renter) |
Landlord did not tell us about the major flooding problems in all of the rooms of the apartment. Before moving in he said that only one corner of the front bedroom got wet. This room was also carpeted and quickly began turning black, along with the baseboards and Windows.
On Memorial Day weekend I told David when I saw him outside about the MAJOR FLOODING issue in the front bedroom. I'm telling him this while him and his friends are drinking from a keg in the driveway at 12 noon, so I knew what I said was falling on deaf ears.
I have had open heart surgery and have a compromised immune system, and my doctors told me I had to vacate the apartment ASAP!
Landlord also said that it would be just his immediate family staying upstairs. One week after moving in landlord moved in guys from the outage crew. These were guys that he didn't know at all, he just did it to collect the check. They were very loud and much sleep was lost because of this. They would party, and again that put a big strain on my body.
Landlord failed to mention the fact that the septic tank would back up and all the smell would be in our bathroom. The day we were leaving he said oh yeah, I failed to mention that. There were many days I was sick on my stomach and would end up vomiting profusely because of the smell. No amount of air fresheners, opening windows, etc. would help.
One day we were gone running errands to return to see him intently peeping in the kitchen window. How comforting for me as a woman to see this!
My health rapidly got worse while living there, and upon me being admitted to the hospital, Jake DID inform David that we would have to be leaving soon. We wanted to stay close to Oak Island but finding rental property was tough. As soon as we did find somewhere we informed him we would be leaving.
Because of my severe health condition and me having to get out ASAP we only gave 6 days notice.
We just received a letter and he is refusing to return the deposit, which mid you, he promised he would be returning to us once he inspected the apartment and was satisfied with the condition. He just said he didn't have the money right then, which we said was fine. After weeks passing though we realized he had no intent of returning it. He just lied, like he did when we move in.
He also as I that if I would have informed him of my health, he would have advised us not to move in. We never expected for this place to be such a cess pool.
We have many photos of the mold and Dr excuse
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INVESTIGATING AGENT - REMARKS (22) |
Agent |
Date |
Response |
SYSTEM |
Oct 25, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Aug 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 13, 2013 |
FINAL RESPONSE DEADLINE: A final response deadline has been set for: August 20, 2013
by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-2633 is pending final notice and response from landlord. |
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SYSTEM |
Aug 13, 2013 |
2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice) |
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SYSTEM |
Aug 11, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 10, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Aug 11, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Aug 3, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 09, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2633 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Aug 3, 2013 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
David Goodman
PO Box 307 New Hill, North Carolina 27562
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42020711 |
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SYSTEM |
Aug 3, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2633. |
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SYSTEM |
Aug 3, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Aug 3, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Aug 2, 2013 |
The RPA server has sent an initial email complaint notice to David Goodman 23-2633 concerning the Complaint filed by the tenant: Major mold issue. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 2, 2013 |
An email confirmation was sent to the tenant at 08-02-2013. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 2, 2013 |
CONFIRMATION OF COMPLAINT: A complaint about Major mold issue has been filed pertaining to 23-2633 or David Goodman located in New Hill, North Carolina 27562. Case is pending mailing confirmation. |
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SYSTEM |
Aug 2, 2013 |
Complaint 23-2633 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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