Landlord Complaint Record: #23-2642

Bay berry crossings    |    Sundance property managment, Tica Ramirez    |    Amelia    ,    Ohio 45102    Landlord Complaint 23-2642


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2642 Filing Date : Aug 5, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 6, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Sundance property managment, Tica Ramirez RENTER : Kept Private
Property Name : bay berry crossings      
Address : 15 montgomery way Address : Kept Private
City, State - Zip : Amelia, Ohio - 45102. City, State - Zip : Amelia, Ohio - 45102.
Phone : Kept Private Phone : Kept Private

COMPLAINT : bed bug infestation
Fair Resolution according to renter :
  1. refund of 350 deposit, termination of lease

RENTAL DETAILS
Address               :   4 MONTGOMERY WAY APT 9
City, State - Zip   :   AMELIA, OH - 45102 1471.

COMPLAINT DETAILS (from renter)

we have found over 5 people infested with bed bugs none of the buildings have been treated and even the dumpsters are full of them. we want out of our lease because no actions are being taken and we have a baby on the way as well as a 3 year old toddler.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Aug 14, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Aug 14, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Aug 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2642 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Aug 6, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
sundance property managment, Tica Ramirez
15 montgomery way
Amelia, Ohio 45102

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42022447
SYSTEM Aug 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2642.
SYSTEM Aug 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Aug 6, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Aug 5, 2013 An email confirmation was sent to the tenant at 08-05-2013. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Aug 5, 2013 CONFIRMATION OF COMPLAINT: A complaint about bed bug infestation has been filed pertaining to 23-2642 or sundance property managment, Tica Ramirez located in Amelia, Ohio 45102. Case is pending mailing confirmation.
SYSTEM Aug 5, 2013 Complaint 23-2642 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.