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CASE CLOSED |
FORCE REQUIRED |
Oct 25, 2013 |
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RENTAL DETAILS |
Address : 501 E Lake Mead Parkway #618
City, State - Zip : Henderson, Nevada - 89015. |
COMPLAINT DETAILS (from renter) |
When we arrived, our apartment was not ready (as promised) and we had to upgrade
Maintenance has been negligent in fixing our thermostat, dish washer, and sewage problems
There is a drug problem on the premises
There is excessive dog waste on the premisses
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INVESTIGATING AGENT - REMARKS (12) |
Agent |
Date |
Response |
SYSTEM |
Oct 25, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Aug 17, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 16, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Aug 17, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Aug 9, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 15, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2673 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Aug 9, 2013 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Yvette
501 E Lake Mead Parkway Henderson, Nevada 89015
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42025121 |
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SYSTEM |
Aug 9, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2673. |
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SYSTEM |
Aug 9, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Aug 9, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Aug 8, 2013 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 8, 2013 |
An email confirmation was sent to the tenant at 08-08-2013. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 8, 2013 |
CONFIRMATION OF COMPLAINT: A complaint about Forced apartment upgrade, maintenance delays, and unsafe environment has been filed pertaining to 23-2673 or Yvette located in Henderson, Nevada 89015. Case is pending mailing confirmation. |
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SYSTEM |
Aug 8, 2013 |
Complaint 23-2673 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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