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CASE CLOSED |
RESOLVED |
May 5, 2014 |
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RENTAL DETAILS |
Address : 114 Deerhurst ln Apt 12
City, State - Zip : Webster, New York - 14580. |
COMPLAINT DETAILS (from renter) |
I have received multiple notices from management about noise complaints and running in my apartment that come from the neighbor who lives below. This neighbor has repeatedly harassed both the adults and child living in my household through yelling out of her window and the use of profane language that has been specifically directed at the three year old child. The floors in this apartment are extremely thin and everyone who lives here tiptoes (this includes the three year old) around all day and even leaves the home so that they can feel normal. If the three year old forgets that she is a child and actually moves to, say go to the bathroom, the neighbor slams the ceiling with a broom. We live in terror of irritating her as she is consistently confrontational and ruthlessly rude and vindictive. She has even confronted guests and has gone above and beyond to make up complaints about things that do not happen. We cannot even live normal lives because of her and we are not the first people to live above her that she has done this to. Therefore the only thing that I could think could be causing this is the fact that even a cup with water set on the floor creates creaking and the fact that there are soft spots so great in the floor that my wife has tripped several times on the board in front of the one that is sagging. Specifically near the bedroom.
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INVESTIGATING AGENT - REMARKS (13) |
Agent |
Date |
Response |
SYSTEM |
May 5, 2014 |
CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED. |
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SYSTEM |
Aug 20, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Aug 20, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Aug 12, 2013 |
CERTIFIED MAILING: This case is being sent via USPS Certified Mail: A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice. |
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SYSTEM |
Aug 12, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 18, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2677 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Aug 12, 2013 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Stacey OHara
Po Box 1540 Pittsford, New York 14534
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42025448 |
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SYSTEM |
Aug 12, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2677. |
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SYSTEM |
Aug 12, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Aug 12, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Aug 9, 2013 |
An email confirmation was sent to the tenant at 08-09-2013. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 9, 2013 |
CONFIRMATION OF COMPLAINT: A complaint about Harassment Over Noise Due to Floor has been filed pertaining to 23-2677 or Stacey OHara located in Pittsford , New York 14534. Case is pending mailing confirmation. |
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SYSTEM |
Aug 9, 2013 |
Complaint 23-2677 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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