Landlord Complaint Record: #23-2767

Steve Colyvaz, Maria Colyvaz    |    Sunnyvale    ,    California 94085    Landlord Complaint 23-2767


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2767 Filing Date : Aug 24, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 27, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Steve Colyvaz, Maria Colyvaz RENTER : Kept Private
Property Name :      
Address : 559 E Maude Ave Address : Kept Private
City, State - Zip : Sunnyvale, California - 94085. City, State - Zip : Sunnyvale, California - 94085.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Neighbor has beg bugs
Fair Resolution according to renter :
  1. Getting the neigbors to spray their apartment for bed bugs

RENTAL DETAILS
Address               :   559 E MAUDE AVE
City, State - Zip   :   SUNNYVALE, CA - 94085 3726.

COMPLAINT DETAILS (from renter)

We were getting bites on our arms and legs but couldn't figure out what was biting us. This has been going on for over a month. So like 3 weeks ago the neighbor told my mom that she had bed bugs but didn't allow for the landlord to get her apartment sprayed due to the strong chemicals because of her small kids. Last week we say a beg bug on the wall, then lifted the sofa and found several bed bugs. I immediately informed the landlord about this issue and for him to send some one to spray the apartment. The landlord did admit that the neighbor had informed him about the bed bugs in her home but neglected to spray. Today we got our apartment sprayed but this is going to be a never ending issue if the neighbor does not get her apartment sprayed. I had called city of Sunnyvale to see if the landlords can force her to get her apt sprayed and they told me that they can not do that. We are really frustrated with this problem, this is a safety issue and is becoming an expense for us. So we need to take further action into this.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Sep 4, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: September 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Sep 4, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Aug 27, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 02, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2767 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Aug 27, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Steve Colyvaz, Maria Colyvaz
559 E Maude Ave
Sunnyvale, California 94085

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42038140
SYSTEM Aug 27, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2767.
SYSTEM Aug 27, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Aug 27, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Aug 24, 2013 An email confirmation was sent to the tenant at 08-24-2013 17:30:50. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Aug 24, 2013 An email confirmation was sent to the tenant at 08-24-2013 17:30:33. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Aug 24, 2013 An email confirmation was sent to the tenant at 08-24-2013 17:24:39. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Aug 24, 2013 CONFIRMATION OF COMPLAINT: A complaint about Neighbor has beg bugs has been filed pertaining to 23-2767 or Steve Colyvaz, Maria Colyvaz located in Sunnyvale, California 94085. Case is pending mailing confirmation.
SYSTEM Aug 24, 2013 Complaint 23-2767 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.