Landlord Complaint Record: #23-3324

Brooklawn Gardens    |    Parlin    ,    New Jersey 08859    Landlord Complaint 23-3324


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3324 Filing Date : Nov 16, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Nov 25, 2013
PLACE IS FILLED WITH ROACHES
upload Kept Private Renter Nov 25, 2013
PLACE IS FILLED WITH ROACHES
upload Kept Private Renter Nov 25, 2013
PLACE IS FILLED WITH ROACHES
upload Kept Private Renter Nov 25, 2013
PLACE IS FILLED WITH ROACHES
upload Kept Private Renter Nov 25, 2013
PLACE IS FILLED WITH ROACHES
upload Kept Private RPA Mailing Center Nov 17, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Brooklawn Gardens RENTER : Kept Private
Property Name :      
Address : 1617 Solook Drive Address : Kept Private
City, State - Zip : Parlin, New Jersey - 08859. City, State - Zip : Piscataway, New Jersey - 08854.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Roaches In Apartment And Landlord Does Not Want To Respond
Fair Resolution according to renter :
  1. Refund Of Security Deposit Of $2500

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

The night of the move into the apartment we saw roaches everywhere starting from the stairway to the bathroom and the walls in every room and we took pictures and left to sleep in a hotel. Called management right away and they registered the report. The next day which was a Friday we waited but they were closed. Saturday we went there and spoke to Barbara the lady in charge and she said we would never get the security deposit back and they will never let us out of the lease. We have little kids who would be visiting us in which case it's completely unhygienic and a health hazard. We have waited the entire day for a response and even called them but no answer from them. We are spending nights in hotel which is another waste of money. Please would like this to be resolved and get the security deposit back so that we can look for another place.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (20)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 25, 2013 New image uploaded by Tenant.
SYSTEM Nov 25, 2013 New image uploaded by Tenant.
SYSTEM Nov 25, 2013 New image uploaded by Tenant.
SYSTEM Nov 25, 2013 New image uploaded by Tenant.
SYSTEM Nov 25, 2013 New image uploaded by Tenant.
SYSTEM Nov 24, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: November 23, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Nov 24, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Nov 23, 2013 EMAIL TO LANDLORD: The RPA has sent an email reminder to Brooklawn Gardens in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Nov 23, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Nov 19, 2013 Delivery Estimate: The complaint notice sent to Brooklawn Gardens Parlin, New Jersey should have arrived or will arrive within 24 hours.
SYSTEM Nov 17, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 23, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3324 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Nov 17, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Brooklawn Gardens
1617 Solook Drive
Parlin, New Jersey 08859

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Nov 17, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3324.
SYSTEM Nov 17, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Nov 17, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Nov 16, 2013 The RPA server has sent an initial email complaint notice to Brooklawn Gardens concerning the Complaint filed by the tenant: Roaches In Apartment And Landlord Does Not Want To Respond. The email address was provided by the tenant at the time of filing.
SYSTEM Nov 16, 2013 An email confirmation was sent to the tenant at 11-16-2013 19:42:27. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Nov 16, 2013 CONFIRMATION OF COMPLAINT: A complaint about Roaches in apartment and landlord does not want to respond has been filed pertaining to 23-3324 or Brooklawn gardens located in Parlin, New Jersey 08859. Case is pending mailing confirmation.
SYSTEM Nov 16, 2013 Complaint 23-3324 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.