Landlord Complaint Record: #23-3724

Laurel Walk    |    Recently Changed?    |    Charlotte    ,    North Carolina 28270    Landlord Complaint 23-3724


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3724 Filing Date : Feb 25, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Feb 27, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Recently Changed? RENTER : Kept Private
Property Name : Laurel Walk      
Address : 908-201 Summit Walk Dr Address : Kept Private
City, State - Zip : Charlotte, North Carolina - 28270. City, State - Zip : Charlotte, North Carolina - 20270.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue
Fair Resolution according to renter :
  1. Fixed Oven
  2. reimbursement for gas paid to keep pilot lit for oven that is broke
  3. reimbursement for RPA fees

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

The oven has been broken since move in on Nov 15 2013 and we have been told numerous times that it will be fixed on certain days but no one ever shows up to fix it

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Mar 7, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 06, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 7, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 6, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Feb 27, 2014 Delivery Estimate: The complaint notice sent to Recently Changed? 23-3724 Charlotte, North Carolina should have arrived or will arrive within 24 hours.
SYSTEM Feb 27, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 05, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3724 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 27, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Recently Changed?
908-201 Summit Walk Dr
Charlotte, North Carolina 28270

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42164285
SYSTEM Feb 27, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3724.
SYSTEM Feb 27, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 27, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 25, 2014 An email confirmation was sent to the tenant at 02-25-2014 18:59:44. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Feb 25, 2014 CONFIRMATION OF COMPLAINT: A complaint about repair issue has been filed pertaining to 23-3724 or recently changed? located in charlotte, North Carolina 28270. Case is pending mailing confirmation.
SYSTEM Feb 25, 2014 Complaint 23-3724 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.