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CASE CLOSED |
FORCE REQUIRED |
May 5, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
The bed bugs are crawling out of the walls. I had to discard new mattresses. All of my furniture was brand new and purchased during the first week of living in this apartment. I also have a leak in my bathroom coming from the unit above me. I advised them to fix weeks ago and nobody as been out to make repairs.
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INVESTIGATING AGENT - REMARKS (12) |
Agent |
Date |
Response |
SYSTEM |
May 5, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Apr 11, 2014 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 10, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Apr 11, 2014 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Apr 10, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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SYSTEM |
Apr 3, 2014 |
Delivery Estimate: The complaint notice sent to Kings Square Apartments/ Ms. Mitchell 23-3868 Landover, Maryland should have arrived or will arrive within 24 hours. |
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SYSTEM |
Apr 3, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 09, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3868 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Apr 3, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Kings Square Apartments/ Ms. Mitchell
3402 Dodge Park Rd Landover, Maryland 20785
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
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SYSTEM |
Apr 3, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3868. |
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SYSTEM |
Apr 3, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Apr 3, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Apr 1, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about Apartment Rented with a Bed Bug Infestation has been filed pertaining to 23-3868 or Kings Square Apartments/ Ms. Mitchell located in Landover, Maryland 20785. Case is pending mailing confirmation. |
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SYSTEM |
Apr 1, 2014 |
Complaint 23-3868 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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