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CASE CLOSED |
FORCE REQUIRED |
May 5, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
My homemakers agency went bankrupt. I was very sick in bed for 3months. CDA said I was not using exercise equipment in second room. Asked to have inspection done after staff was replaced. Asked to have request for accomodation changed to exercise, medical equipment,staff room so that when I am too sick to exercise the status wont be compromised and because my doctor said thai it is his professional opinion that it is medically necessary for Carolyn to remain in handicapped apt. The apt.has NOT been rented. The apt CDA moved me to is way way too small. Fire Chief is worried about reaching me in medical emergency or fire. My belongings dont fit..I have thrown thousands of $ worth of items away. Still, eviction coming on 4/14 because of "hoarder"appearance. I am homebound...apt too small to do any crafts etc and management says I have to do everything in my apt or pay $100. They want me to stay inside of this tiny apartment. I got riprimanded for singing to myself and police were called when I was sitting on couch in hall looking in a box of my items. Mgmt has been very rude to me even in front of my staff. Former home was perfect with my disabilities...new place has no grab bars or way for me to know if someone is at the door. Moving me was against the American's laws I truly believe. I am away from friends and family and my health is getting worse. It would cost CDA less for me to live at former res. I got badly hurt and had to go to er in ambulance. Way way too small to stay in here all of the time. Mgmt makes me cry they are so rude. No one else has rented my former home in three months and I have lived in horrible mess. I have tried and tried to explain how this apt is a bad fit. They don't care. I cry all of the time.
Thank you for reading this and for any help you can give. It might get better if you help and I pray!
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INVESTIGATING AGENT - REMARKS (12) |
Agent |
Date |
Response |
SYSTEM |
May 5, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Apr 14, 2014 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 13, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Apr 14, 2014 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Apr 13, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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SYSTEM |
Apr 6, 2014 |
Delivery Estimate: The complaint notice sent to Scott County CDA 23-3878 Shakopee, Minnesota should have arrived or will arrive within 24 hours. |
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SYSTEM |
Apr 6, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 12, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3878 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Apr 6, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Scott County CDA
323 Naumkeag St. Shakopee, Minnesota 55379
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
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SYSTEM |
Apr 6, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3878. |
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SYSTEM |
Apr 6, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Apr 6, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Apr 3, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about handicapped apt taken away unfairly/ new apt too small has been filed pertaining to 23-3878 or Scott County CDA located in Shakopee, Minnesota 55379. Case is pending mailing confirmation. |
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SYSTEM |
Apr 3, 2014 |
Complaint 23-3878 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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