Landlord Complaint Record: #23-3914

4030 Truxel Road, Suite D    |    Mark Stevenson    |    Sacramento    ,    California 95834    Landlord Complaint 23-3914


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3914 Filing Date : Apr 11, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Mark Stevenson RENTER : Kept Private
Property Name : 4030 Truxel Road, Suite D      
Address : 4030 Truxel Road, Suite D Address : Kept Private
City, State - Zip : Sacramento, California - 95834. City, State - Zip : Sacramento, California - 95822.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issues
Fair Resolution according to renter :
  1. Due To Their Lack Of Interest, We Should Not Pay This Months Rent.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

My cousin and I have rented this apartment out for almost a year. We have asked landlords maintenance man several times to fix cockroach Problem and the leak from ceiling and it has never been addressed with seriousness Involved. The maintenance man actually insinuated that we brought the Cockroaches due to the fact we come from Fiji, which made me so angry. Apparently Our neighbors told us that this apt had this problem before. I have witnesses to this and evidence with photos. We have given notice as we can't live in this type of situation.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (16)
Agent Date Response
SYSTEM Jul 4, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Apr 19, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Mark Stevenson in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Apr 19, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Apr 12, 2014 Delivery Estimate: The complaint notice sent to Mark Stevenson 23-3914 Sacramento, California should have arrived or will arrive within 24 hours.
SYSTEM Apr 12, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3914 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Apr 12, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Mark Stevenson
4030 Truxel Road, Suite D
Sacramento, California 95834

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Apr 12, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3914.
SYSTEM Apr 12, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Apr 12, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Apr 11, 2014 The RPA server has sent an initial email complaint notice to Mark Stevenson 4030 Truxel Road, Suite D concerning the Complaint filed by the tenant: Repair Issues. The email address was provided by the tenant at the time of filing.
SYSTEM Apr 11, 2014 An email confirmation was sent to the tenant at 04-11-2014 20:43:55. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Apr 11, 2014 The RPA server has sent an initial email complaint notice to Mark Stevenson 4030 Truxel Road, Suite D concerning the Complaint filed by the tenant: Repair Issues. The email address was provided by the tenant at the time of filing.
SYSTEM Apr 11, 2014 An email confirmation was sent to the tenant at 04-11-2014 19:22:56. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Apr 11, 2014 CONFIRMATION OF COMPLAINT: A complaint about Repair issues has been filed pertaining to 23-3914 or Mark Stevenson located in Sacramento, California 95834. Case is pending mailing confirmation.
SYSTEM Apr 11, 2014 Complaint 23-3914 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.