Landlord Complaint Record: #23-4007

Wyngate Apartments    |    TWC TWENTY-NINE LTD, DBA Wyngate Apartments    |    St. Petersburg    ,    Florida 33716    Landlord Complaint 23-4007


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4007 Filing Date : May 2, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : TWC TWENTY-NINE LTD, DBA Wyngate Apartments RENTER : Kept Private
Property Name : Wyngate Apartments      
Address : 390 112 Avenue North Address : Kept Private
City, State - Zip : St. Petersburg, Florida - 33716. City, State - Zip : St. Petersburg, Florida - 33714.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Harrassment And Abuse Of Tenants By Managment Staff
Fair Resolution according to renter :
  1. To Be Released From Any And All Obligations To Wyngate; TWC Twenty-Nine, LTD.; The Wilson Company

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I am filing a formal complaint of unlawful harassment by my Landlord: The willing creation, by my landlord, of conditions that are uncomfortable in order to induce willing abandonment of my rental contract. Because of the harassment and bullying I have suffered at the hands of Wyngate; TWC Twenty-Nine, LTD., I have been forced to vacate my home. The Types of harassment I have experienced are as follows: • Verbal and written complaints, imagined and exaggerated, of my supposed improper conduct • Creating a nuisance and great emotional duress for myself and my children • Intimidation and threats of physical or financial injury directed at the tenant I have supportive documentation, as well as date stamped complaints I have filed to no avail with the property management office. I

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter May 8, 2014 107.144.33.57 1.Email provided to Wyngate 5/5/14:

From: Christine Lowrey
Sent: Thursday, May 01, 2014 9:00 AM
To: ****
Subject: Lowrey, 9301

******,
I left a voicemail message yesterday afternoon but wanted to make sure you received it, hence this follow up email.
I will be returning the apartment key today, as I no longer will be living there.

Note: ********* was seen hiding and video-taping the disposal of my garbage. I am not certain why he felt the need to hide and record the “event” without consent, but it is yet another example of the harassing behavior that has caused me to leave the property prematurely.
This “passive” bullying I have complained about with every incident is immoral, unprofessional and illegal. He has no right to use and/or reproduce such recordings without prior consent from the individual recorded. Much like he had no right to threaten me when I complained about his prior behaviors. Wyngate staff have made my home life and sanctuary as unpleasant as possible and that is the reason I am forced to move. Such actions continue because they are allowed.
Shame on you all.
Renter May 5, 2014 107.144.33.57 1.This is an example of an email I submitted to Wyngate Management office. The date is October 28, 2013. One of many that were never acknowledged. In fact, when I called to follow up, I was told no emal had been received. Please read below:

From: Christine Lowrey [mailto:christinelowrey]
Sent: Monday, October 28, 2013 9:03 AM
To: ******
Subject:

Good morning *****,

I am submitting a request to you regarding my intercom that has not worked since the gates have returned to a closed position.
I have called, come in and even had Silas walk over to the intercom to witness the issue. While the code for my home phone does work (#100: ringing to my home), I cannot allow anyone to come in. I receive the call from the intercom, but when I press 9, nothing happens. I have been waiting for some weeks and several (five) requests later, for someone to assist me.

Also, on Saturday, at about 2:15pm, I called for the 5th time and spoke with Christian. He informed me that “this was the first time he was hearing of the issue”. To which I replied by reminding him of the calls I made- speaking to him, and the time I came in personally and spoke directly to him. He told me that I had never done those things, and again it was the first time he had been made aware. I did not let it rest, as I had been asking for help for weeks. I reminded him in detail of the face to face conversation we had, as well as the phone calls. In his frustration, he decided to inform me of an issue he “needed to report”, regarding my noncompliance: my window blinds. He said he “just remembered” that he needed to inform me of that matter.

Teresa, I do not like being strong armed or bullied. This is not the first time I have had to deal with this type of behavior from Wyngate employees. People who believe they are in a position of “authority” should not be able to allowed to use that platform to intimidate others.
I am really unhappy and have been for some time by the treatment of staff towards tenants. I did not report the last major incident, but I should have. The matter of the employee who intimidated me because I would not allow him to use my children’s social security numbers to claim tax money. I am not the only woman in the community he has done it to. I walked on pins and needles. And now, I have to be worried that if I speak up, I will be “picked on” or retaliated against, again. It really isn’t fair.

While I have re

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM May 3, 2014 Delivery Estimate: The complaint notice sent to TWC TWENTY-NINE LTD, DBA Wyngate Apartments 23-4007 St. Petersburg, Florida should have arrived or will arrive within 24 hours.
SYSTEM May 3, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 09, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4007 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 3, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
TWC TWENTY-NINE LTD, DBA Wyngate Apartments
390 112 Avenue North
St. Petersburg, Florida 33716

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM May 3, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4007.
SYSTEM May 3, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM May 3, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 2, 2014 An email confirmation was sent to the tenant at 05-02-2014 13:02:45. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM May 2, 2014 CONFIRMATION OF COMPLAINT: A complaint about Harrassment and abuse of tenants by Managment Staff has been filed pertaining to 23-4007 or TWC TWENTY-NINE LTD, DBA Wyngate Apartments located in St. Petersburg, Florida 33716. Case is pending mailing confirmation.
SYSTEM May 2, 2014 Complaint 23-4007 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.