Landlord Complaint Record: #23-4081

Park La Brea Apartments    |    Los Angeles    ,    California 90036    Landlord Complaint 23-4081


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4081 Filing Date : May 18, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 5, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Park La Brea Apartments RENTER : Kept Private
Property Name :      
Address : 6200 W 3rd St. Address : Kept Private
City, State - Zip : Los Angeles, California - 90036. City, State - Zip : Los Angeles, California - 90036.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue
Fair Resolution according to renter :
  1. Need To Move New Place And Pay To My Damaged Personal Stuffs
  2. water has been flooding from kitchen sink amost last 2 week kitchen all over kitchen area and living room

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

That is no reason to live this way. the toxicity flooding is a ongoing serious problem, living room and kitchen area are soaked. I was told they fix it and will be fine, but It happened 6 times last 2 weeks. I spoke with manager of Park La Brea Apartments about my situation that is not safe for my family's health. But the manager told me it just happened to you and take it, and PLB will clean your home that is all PLB can do it for us. I also asked to move in new place that is same condition that I contracted when I moved in. But the manager refused it and said to me I have to penalty for brake the lease if I leave for new place to live. I was so embarrassed and disappointed by his saying. I feel the Park La Brea manger discriminate our family as an minority. I think that is no reason to live like this way, our family are so worried about our living home environment and family health. I have 3 years and 4 years kids. I don't know what to do with this problem.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (16)
Agent Date Response
SYSTEM Jul 4, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM May 29, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 28, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM May 29, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 28, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Park La Brea Apartments in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM May 28, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM May 21, 2014 Delivery Estimate: The complaint notice sent to Park La Brea Apartments 23-4081 Los Angeles, California should have arrived or will arrive within 24 hours.
SYSTEM May 21, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 27, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4081 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 21, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Park La Brea Apartments
6200 W 3rd St.
Los Angeles, California 90036

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM May 21, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4081.
SYSTEM May 21, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM May 21, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 18, 2014 The RPA server has sent an initial email complaint notice to Park La Brea Apartments concerning the Complaint filed by the tenant: Repair Issue. The email address was provided by the tenant at the time of filing.
SYSTEM May 18, 2014 An email confirmation was sent to the tenant at 05-18-2014 20:03:26. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM May 18, 2014 CONFIRMATION OF COMPLAINT: A complaint about repair issue has been filed pertaining to 23-4081 or Park La Brea Apartments located in los angeles, California 90036. Case is pending mailing confirmation.
SYSTEM May 18, 2014 Complaint 23-4081 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.