Landlord Complaint Record: #23-4154

Catalina Village    |    Marla Boyd    |    Houston    ,    Texas 77021    Landlord Complaint 23-4154


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4154 Filing Date : Jun 2, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 4, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Marla Boyd RENTER : Kept Private
Property Name : Catalina Village      
Address : 3560 Dixie Drive Address : Kept Private
City, State - Zip : Houston, Texas - 77021. City, State - Zip : Houston, Texas - 77088.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Lease Violation, Vacate For Non-Delinquency Breach Of Lease Violation
Fair Resolution according to renter :
  1. Please Let Me Peacefully Enjoy My Stay Until The End Of My Lease On July 31, 2014 As Originally Agreed Upon
  2. Please halt the harassing notices about the same one complaint furnished to me on May 28, 2014
  3. Please apply my rent and utility deposits in the amount of $769.00 and $58.19 to my resident account summary
  4. Please allow me the decency to explain my side of the story without interruption

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I would appreciate it if management could stop sending the notices about the same one complaint that was furnished to me on May 28, 2014. I am being falsely accused for a noise complaint. I understand my rights as a tenant and will go through the proper procedures necessary to get this situation under control. Thank you and have a great day.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (15)
Agent Date Response
SYSTEM Jul 4, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 10, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 09, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 10, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 9, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Jun 5, 2014 Delivery Estimate: The complaint notice sent to Marla Boyd Catalina Village Houston, Texas should have arrived or will arrive within 24 hours.
SYSTEM Jun 2, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Jun 2, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 08, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4154 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 2, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marla Boyd
3560 Dixie Drive
Houston, Texas 77021

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Jun 2, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4154.
SYSTEM Jun 2, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jun 2, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 2, 2014 An email confirmation was sent to the tenant at 06-02-2014 14:04:34. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 2, 2014 CONFIRMATION OF COMPLAINT: A complaint about Lease Violation, Vacate for Non-Delinquency Breach of Lease Violation has been filed pertaining to 23-4154 or Marla Boyd located in Houston, Texas 77021. Case is pending mailing confirmation.
SYSTEM Jun 2, 2014 Complaint 23-4154 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.