Landlord Complaint Record: #23-4294

REGAL POINTE APARTMENT    |    Concord Managemnet Unlimited    |    LAKE MARY    ,    Florida 32746    Landlord Complaint 23-4294


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CASE CLOSED CASE DROPPED Jun 27, 2014


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-4294 Filing Date : Jun 26, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Jun 26, 2014
PLEASE EXCLUDE 1ST PAGE, THAT IS A COMPLAINT FORM FROM THE DBPR WHICH I DID NOT FILE YET.

LANDLORD / MGR : Concord Managemnet Unlimited RENTER : Kept Private
Property Name : REGAL POINTE APARTMENT      
Address : 1000 REGAL POINTE TERRACE Address : Kept Private
City, State - Zip : LAKE MARY, Florida - 32746. City, State - Zip : Lake Mary, Florida - 32746.
Phone : Kept Private Phone : Kept Private

COMPLAINT : SECURITY DEPOSITE RETURN
Fair Resolution according to renter :
  1. REFUND MY $1,014.52 OF MY SECURITY DEPOSIT

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

MY TENACY ENDED ON 5/8/14 AND I HAVE NOT RECEIVED MY SECUIRY DEPOSIT PER THE LETTER I RECEIVED SAYING THEY WOULD DO. THEY SAID THEY MAILED IT AND I NEVER RECEIVED IT.I HAVE BEEN TRYING TO GET THEM TO ISSUE A STOP PAYMENT AND RE-ISSUE ME ANOTHE CHECK. SO FAR THEY CAN NOT TELL ME THIS HAS BEEN DONE. CAN YOU HELP WITH THIS.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Jun 27, 2014 71.43.104.10 1.I will be picking up my check today so this case can be closed.

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Jun 27, 2014 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.
SYSTEM Jun 27, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Jun 27, 2014 Delivery Estimate: The complaint notice sent to Concord Managemnet Unlimited 23-4294 LAKE MARY, Florida should have arrived or will arrive within 24 hours.
SYSTEM Jun 27, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 03, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4294 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 27, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Concord Managemnet Unlimited
1000 REGAL POINTE TERRACE
LAKE MARY, Florida 32746

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Jun 27, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4294.
SYSTEM Jun 27, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jun 27, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 26, 2014 New file uploaded by Tenant.
SYSTEM Jun 26, 2014 An email confirmation was sent to the tenant at 06-26-2014 11:15:20. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 26, 2014 CONFIRMATION OF COMPLAINT: A complaint about SECURITY DEPOSITE RETURN has been filed pertaining to 23-4294 or concord managemnet unlimited located in LAKE MARY, Florida 32746. Case is pending mailing confirmation.
SYSTEM Jun 26, 2014 Complaint 23-4294 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.