Landlord Complaint Record: #23-4553

Lakeside Apartments    |    Lakeside Apartments    |    Charlotte    ,    North Carolina 28212    Landlord Complaint 23-4553


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4553 Filing Date : Aug 4, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Aug 14, 2014
I found the notice to vacate I received from the leasing agent (Please see attachment)
upload Kept Private RPA Mailing Center Sep 1, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Lakeside Apartments RENTER : Kept Private
Property Name : Lakeside Apartments      
Address : 8061 Woodscape Dr Address : Kept Private
City, State - Zip : Charlotte, North Carolina - 28212. City, State - Zip : Charlotte, North Carolina - 28278.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit And Lease Termination Problems
Fair Resolution according to renter :
  1. Refund Deposit If Possible And Call The Debt Collection Company To Cancel The Case, They Filled Against Me.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I moved out of Lakeside apartments at the end of February 2014 after I received a sign document from one of their leasing agents that stated that it was ok for me to leave the apartment. At the end of May 2014, A debt collection company started to harass me with many phone calls, never left any voicemails. At the end of June, I decided to pick up the phone to see what that number wanted. That's when the debt collection company informed me that the Lakeside filled a case against to collect a debt. I didnt owe Lakeside any money, and I asked them why was I being billed for? they told me it was because I broke the lease. I told them that I was going to provide any info over the phone till they send me a letter in the mail with all the info regarding the debt. The info that they sent in the mail did not have the name of the manager who filled the case against me and the document was not signed. I sent a letter a month ago to BH Management which is the company for Lakeside apartments about this matter, they have never replied to me. I have done everything right, I checked with Lakeside before I moved out and they provided me with a go ahead sign document. Please I plead with you to help me get this issue resolved. If you have any questions, please feel free to contact me at 704-301-9665. Thank you.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (16)
Agent Date Response
SYSTEM Dec 13, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Aug 14, 2014 New file uploaded by Tenant.
SYSTEM Aug 14, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 13, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Aug 14, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Aug 13, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Aug 6, 2014 Delivery Estimate: The complaint notice sent to Lakeside Apartments 23-4553 Charlotte, North Carolina should have arrived or will arrive within 24 hours.
SYSTEM Aug 6, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Aug 6, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 12, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4553 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Aug 6, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Lakeside Apartments
8061 Woodscape Dr
Charlotte, North Carolina 28212

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Aug 6, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4553.
SYSTEM Aug 6, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Aug 6, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Aug 4, 2014 An email confirmation was sent to the tenant at 08-04-2014 09:43:46. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Aug 4, 2014 CONFIRMATION OF COMPLAINT: A complaint about Deposit and Lease Termination Problems has been filed pertaining to 23-4553 or Lakeside Apartments located in Charlotte, North Carolina 28212. Case is pending mailing confirmation.
SYSTEM Aug 4, 2014 Complaint 23-4553 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.