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CASE CLOSED |
FORCE REQUIRED |
Dec 12, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
The cleaning of the slate kitchen floor should have been incorporated into the house cleaning. The house was basically clean (e.g. the oven, refrigerator and bathrooms [including bathtub and shower]. Therefore at $30 per hour (for a total of $280) an hour to clean the kitchen floor should be included in that cost. I was also told that no matter how clean the house was it would be professionally clean. The only area that needed a deeper cleaning was the kitchen floor.
I did not ever have an issue with a door jam upstairs. If I had I would had it fixed with I hired someone to fix it like I had the closet doors and screen door repaired (they were always falling down since I moved in.
I am not aware of any water damage to the basement vanity. My daughter was not aware of any damage and none of her belongings were damp or wet.
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INVESTIGATING AGENT - REMARKS (15) |
Agent |
Date |
Response |
SYSTEM |
Dec 12, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Sep 7, 2014 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: September 06, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Sep 7, 2014 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Sep 6, 2014 |
EMAIL TO LANDLORD: The RPA has sent an email reminder to Keith Siggins in request for an immediate response to the complaint. Pending Landlord/ Manager Response. |
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SYSTEM |
Sep 6, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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SYSTEM |
Aug 30, 2014 |
Delivery Estimate: The complaint notice sent to Keith Siggins 23-4690 Boulder, Colorado should have arrived or will arrive within 24 hours. |
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SYSTEM |
Aug 30, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 05, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4690 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Aug 30, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Keith Siggins
1580 Judson Dr. Boulder, Colorado 80305
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
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SYSTEM |
Aug 30, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4690. |
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SYSTEM |
Aug 30, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Aug 30, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Aug 27, 2014 |
The RPA server has sent an initial email complaint notice to Keith Siggins concerning the Complaint filed by the tenant: Deposit. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 27, 2014 |
An email confirmation was sent to the tenant at 08-27-2014 18:35:32. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 27, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about Deposit has been filed pertaining to 23-4690 or Keith Siggins located in Boulder, Colorado 80305. Case is pending mailing confirmation. |
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SYSTEM |
Aug 27, 2014 |
Complaint 23-4690 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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