Landlord Complaint Record: #23-4910

Dalton Place Apartments    |    Dalton Place Apts.    |    Sanford    ,    Florida 32773    Landlord Complaint 23-4910


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4910 Filing Date : Oct 2, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Oct 3, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Dalton Place Apts. RENTER : Kept Private
Property Name : Dalton Place Apartments      
Address : 12411 Groveview Way Address : Kept Private
City, State - Zip : Sanford, Florida - 32773. City, State - Zip : Sanford, Florida - 32773.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Mold And Bug Issues
Fair Resolution according to renter :
  1. Approved Lease Termination

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Have had water leaks frequently within complex and once in unit, which I believe has contributed to structural flaws of apartment building. Serious mold smell was reported before Christmas 2013. Nothing was done, until after I hired someone to come inspect the vents. They stated mold had been there 10-15 years. Management did at that time agree to clean the vents. However. Grain bugs have been visible daily, and I developed a respiratory infection while isolated to the apartment starting in July. It took time due to insurance changes to establish a primary care doctor, but once I was able they diagnosed me with a respiratory infection, and prescribed 2 antibiotics and prescription cough medicine. We have approached management, my son has taken pictures, finally we have given notice to terminate the lease. Management denies there is any mold, in order to charge us 2 months rent for breaking the lease, inspite of the unit being uninhabitable.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 11, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 10, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 11, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 10, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 3, 2014 Delivery Estimate: The complaint notice sent to Dalton Place Apts. 23-4910 Sanford, Florida should have arrived or will arrive within 24 hours.
SYSTEM Oct 3, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 09, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4910 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 3, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Dalton Place Apts.
12411 Groveview Way
Sanford, Florida 32773

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42306789
SYSTEM Oct 3, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4910.
SYSTEM Oct 3, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 3, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 2, 2014 An email confirmation was sent to the tenant at 10-02-2014 14:11:01. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 2, 2014 CONFIRMATION OF COMPLAINT: A complaint about Mold and Bug Issues has been filed pertaining to 23-4910 or Dalton Place Apts. located in Sanford, Florida 32773. Case is pending mailing confirmation.
SYSTEM Oct 2, 2014 Complaint 23-4910 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.