Landlord Complaint Record: #23-4964

Maria Galvez    |    Miami    ,    Florida 33186    Landlord Complaint 23-4964


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4964 Filing Date : Oct 11, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Maria Galvez RENTER : Kept Private
Property Name :      
Address : 9241 SW 134th Place Address : Kept Private
City, State - Zip : Miami, Florida - 33186. City, State - Zip : Gainesville, Florida - 32607.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Mold Removal Issue
Fair Resolution according to renter :
  1. 1. 1-2 Months Rent 2. Reimburse For Professional Cleaning Services

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

As of Sunday, September 21st, 2014, in several places of my apartment (furniture, ceiling, clothes, etc.). Since then, my landlord has hired a mold specialist to come and inspect the apartment. During this visit, Tim Miller, local mold specialist, recommended i get my apartment professionally cleaned to completely remove the mold. He also found it hard to believe mold was in my apartment noting that the level of cleanliness was exceptional. After this visit, my landlord has refused to reimburse me for fixing my clothes that were damaged, hire a professional cleaning service to remove the mold out of the entire apartment, or withhold rent in order for me to pay for mold removal services. In short, no action has been taken about this issue and I am very concerned about my health.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (17)
Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 20, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 19, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 20, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 19, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Maria Galvez in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Oct 19, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 12, 2014 Delivery Estimate: The complaint notice sent to Maria Galvez 23-4964 Miami, Florida should have arrived or will arrive within 24 hours.
SYSTEM Oct 12, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4964 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 12, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Maria Galvez
9241 SW 134th Place
Miami, Florida 33186

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Oct 12, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4964.
SYSTEM Oct 12, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 12, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 11, 2014 The RPA server has sent an initial email complaint notice to Maria Galvez concerning the Complaint filed by the tenant: Mold Removal Issue. The email address was provided by the tenant at the time of filing.
SYSTEM Oct 11, 2014 An email confirmation was sent to the tenant at 10-11-2014 23:20:57. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 11, 2014 The RPA server has sent an initial email complaint notice to Maria Galvez concerning the Complaint filed by the tenant: Mold Removal Issue. The email address was provided by the tenant at the time of filing.
SYSTEM Oct 11, 2014 An email confirmation was sent to the tenant at 10-11-2014 23:19:55. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 11, 2014 CONFIRMATION OF COMPLAINT: A complaint about Mold Removal Issue has been filed pertaining to 23-4964 or Maria Galvez located in Miami, Florida 33186. Case is pending mailing confirmation.
SYSTEM Oct 11, 2014 Complaint 23-4964 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.