Landlord Complaint Record: #23-5156

Bayfront Apartments    |    Angela Sullivan    |    Pensacola    ,    Florida 32503    Landlord Complaint 23-5156


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-5156 Filing Date : Nov 15, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Angela Sullivan RENTER : Kept Private
Property Name : Bayfront Apartments      
Address : 1200 Scenic Hwy Address : Kept Private
City, State - Zip : Pensacola, Florida - 32503. City, State - Zip : Pensacola, Florida - 32503.
Phone : Kept Private Phone : Kept Private

COMPLAINT : 7 Day Demand For Possession, Unwarranted
Fair Resolution according to renter :
  1. Move Us Into A Different Unit Or Our Upstairs Tenants Into A Different Unit.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Our upstairs neighbors have been complaining about our noise levels over the past month. They have complained about loud music, noisy guests and loud tv. We have done absolutely everything in our power to be considerate of our neighbors but they continue to complain despite our efforts to appease. Our landlord has refused to hear our side and told us, in writing, that she'd rather us leave than our upstairs neighbors because they are long time tennants. We've been leasing over a year now and have been with progressive management for years. We dont allow guests over after ten p.m. We received a phone call from our apartment manager saying that our neighbors had recorded us on their phone and brought it in for her to listen to prove their case. We've been living in fear, literally keeping the volume so low in our apartment that its become a stress to live in our unit.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (15)
Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 23, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: November 22, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Nov 23, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Nov 22, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Angela Sullivan in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Nov 22, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Nov 15, 2014 Delivery Estimate: The complaint notice sent to Angela Sullivan 23-5156 Pensacola, Florida should have arrived or will arrive within 24 hours.
SYSTEM Nov 15, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 21, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5156 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Nov 15, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Angela Sullivan
1200 Scenic Hwy
Pensacola, Florida 32503

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Nov 15, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5156.
SYSTEM Nov 15, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Nov 15, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Nov 15, 2014 The RPA server has sent an initial email complaint notice to Angela Sullivan Bayfront Apartments concerning the Complaint filed by the tenant: 7 Day Demand For Possession, Unwarranted. The email address was provided by the tenant at the time of filing.
SYSTEM Nov 15, 2014 An email confirmation was sent to the tenant at 11-15-2014 00:17:08. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Nov 15, 2014 CONFIRMATION OF COMPLAINT: A complaint about 7 day demand for possession, unwarranted has been filed pertaining to 23-5156 or Angela Sullivan located in pensacola, Florida 32503. Case is pending mailing confirmation.
SYSTEM Nov 15, 2014 Complaint 23-5156 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.