Watermarque Condos    |    Watermarque    |    Valley Village    ,    California 91607    Landlord Complaint 23-5181

I have repeatedly sent emails to the management company and former manger (who apparently quit) trying to get my repairs accommodated...I gave a list and also a time frame of which i would be available. Instead of being professional and accommodating, the management responded first with a unmerited "noise complaint", which was preposterous because there are several families on my floor with multiple children (that are home for the greater part of the day)...I have one daughter, who is in school until almost 6pm. Clearly, this complaint was retaliation from the management for my frustration of not getting my repairs made, concerns addressed, or even last few emails . They did not even reply to my last few emails, yet the sent me that fraudulent complaint. There is not even a manger for this building. The "Watermarque Company" that I have been emailing has refused to give me the owner's name and contact info, they would not even tell me their name (of the person that initially emailed me back). I replied to the "noise complaint", expressing my frustration for their attempt to retaliate against a tenant instead of responding to repairs and concerns with professionalism...they then responded by saying that they grant my request to break my lease, which is absurd because I never made that request. All actual requests that I have made have been ignored. It was also brought to my attention by other tenants that there is black mold in this building. I have recently moved in and also made the management aware of additional "as is" damages that I observed that needed to be added to my move in sheet, so that I would not be held accountable. I also made them aware of my bedroom window not closing completely, as a result my room is freezing during the cool nights. There were several repairs/damages that I have voiced to them including there being something wrong my "filtered water" from the refrigerator...it tastes awful. I told them that the blinds that they previously repaired with paper and tape, instead of purchasing new ones, was unacceptable..as a result some are still missing while others are falling off. I emailed a detailed list with several things, yet nothing has been repaired, Now I feel like I am being harassed, and they are retaliating against me in hopes of eventually attempting to evict me instead of making necessary repairs.