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CASE CLOSED |
CASE DROPPED |
Dec 18, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
My unit had a bug infestation in October. I was held responsible and eventually had to pay $1700 ( agreed to pay in a couple of installments) for the treatment costs. Today I noticed some bugs again and I informed the manager about the same. I am just worried that I might end up paying for the treatment again. I have been living in the US since 2009 and I have never experienced this problem in the couple of places I lived previously.
FYI : Just yesterday I noticed an other unit in my apartment complex undergoing bug treatment, which shows the presence of the problem in other units.
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INVESTIGATING AGENT - REMARKS (13) |
Agent |
Date |
Response |
SYSTEM |
Dec 18, 2014 |
CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped. |
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SYSTEM |
Dec 18, 2014 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Dec 18, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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SYSTEM |
Dec 14, 2014 |
Delivery Estimate: The complaint notice sent to Rafaela, Juanita Monterey Apartments San Jose, California should have arrived or will arrive within 24 hours. |
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SYSTEM |
Dec 12, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5288 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Dec 12, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Rafaela, Juanita
3510 Moorpark Ave San Jose, California 95117
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
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SYSTEM |
Dec 12, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5288. |
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SYSTEM |
Dec 12, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Dec 12, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Dec 11, 2014 |
An email confirmation was sent to the tenant at 12-11-2014 20:05:02. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Dec 9, 2014 |
An email confirmation was sent to the tenant at 12-09-2014 17:20:45. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Dec 9, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about Bed Bug Treatment Costs has been filed pertaining to 23-5288 or Rafaela, Juanita located in San Jose, California 95117. Case is pending mailing confirmation. |
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SYSTEM |
Dec 9, 2014 |
Complaint 23-5288 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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