Landlord Complaint Record: #23-7906

Coronado Apartments    |    Sasha Ellis    |    Newport Beach    ,    California 92663    Landlord Complaint 23-7906


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CASE CLOSED RESOLVED Feb 2, 2017


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-7906 Filing Date : Jan 28, 2017
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Sasha Ellis RENTER : Kept Private
Property Name : Coronado Apartments      
Address : 880 Irvine Ave Address : Kept Private
City, State - Zip : Newport Beach, California - 92663. City, State - Zip : Newport Beach, California - 92663.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. Breach Of Lease

RENTAL DETAILS
Address               :   1975 SHERINGTON PL APT H303
City, State - Zip   :   NEWPORT BEACH, CA - 92663 6069.

COMPLAINT DETAILS (from renter)

Bed Bugs, they are saying we have to pay for it. I can only use their vendor which is 100x more expensive then another other company. Terminix notified me that there is a problem with the complex as they have been out here dozens of times and their are public records to show inspections on the state control structural board.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (90)
Agent Date Response
SYSTEM Feb 2, 2017 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Feb 2, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Feb 2, 2017 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Feb 2, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Feb 2, 2017 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.

SYSTEM Feb 2, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Feb 2, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 08, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 2, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 2, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 2, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 2, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 2, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 08, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 2, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 2, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 2, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 2, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 2, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 08, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 2, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 2, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 2, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 2, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 2, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 08, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 2, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 2, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 2, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 2, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 2, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 08, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 2, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 2, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 2, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 2, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 2, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 08, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 2, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 2, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 2, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 2, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 2, 2017 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Feb 2, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Feb 1, 2017 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Feb 1, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Feb 1, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 07, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 1, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 1, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 1, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 1, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 1, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 07, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 1, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 1, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 1, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 1, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 1, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 07, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 1, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 1, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 1, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 1, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 1, 2017 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Feb 1, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Feb 1, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 07, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 1, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 1, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 1, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 1, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 1, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 07, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 1, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 1, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 1, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 1, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 1, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 07, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 1, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 1, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 1, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 1, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 1, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 07, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 1, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 1, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 1, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 1, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 1, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 07, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 1, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 1, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Feb 1, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 1, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jan 31, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 06, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7906 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jan 31, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sasha Ellis
880 Irvine Ave
Newport Beach, California 92663

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Jan 31, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7906.

SYSTEM Jan 31, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Jan 31, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jan 28, 2017 An email confirmation was sent to the tenant at 01-28-2017 20:30:37. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 28, 2017 CONFIRMATION OF COMPLAINT: A complaint about Bed Bugs has been filed pertaining to 23-7906 or Sasha Ellis located in Newport Beach, California 92663. Case is pending mailing confirmation.

SYSTEM Jan 28, 2017 Complaint 23-7906 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.