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CASE CLOSED |
CASE DROPPED |
Jan 23, 2018 |
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RENTAL DETAILS |
Address : 4515 AVOCADO ST
City, State - Zip : LOS ANGELES, CA - 90027 2001. |
COMPLAINT DETAILS (from renter) |
I am a tenant who recently vacated a property owned by Katarina Ryan in Los Angeles, California (4515 Avocado Street Los Angeles, CA 90027). My move out date was Monday December 18th, 2017. A partial refund of my security deposit was postmarked on Friday, January 13, 26 calendar dates after our official move out date. According to the California Department of Consumer Affairs, State Law clearly states that a landlord has only 21 calendar days to issue a security deposit refund, after which the landlord must return the full amount of the deposit. In earlier emails, Katarina Ryan acknowledged her understanding of this law, and yet disregarded it anyway.
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INVESTIGATING AGENT - REMARKS (13) |
Agent |
Date |
Response |
SYSTEM |
Jan 23, 2018 |
CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped. |
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SYSTEM |
Jan 23, 2018 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Jan 18, 2018 |
Delivery Estimate: The complaint notice sent to Katarina Ryan 23-9415 Glendale, California should have arrived or will arrive within 24 hours. |
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SYSTEM |
Jan 18, 2018 |
CERTIFIED MAILING: This case is being sent via USPS Certified Mail: A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice. |
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SYSTEM |
Jan 18, 2018 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 24, 2018
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9415 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Jan 18, 2018 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Katarina Ryan
3320 Henrietta Avenue Glendale, California 91212
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Jan 18, 2018 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9415. |
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SYSTEM |
Jan 18, 2018 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Jan 18, 2018 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Jan 17, 2018 |
The RPA server has sent an initial email complaint notice to Katarina Ryan concerning the Complaint filed by the tenant: Security Deposit Refund. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Jan 17, 2018 |
An email confirmation was sent to the tenant at 01-17-2018 21:14:38. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Jan 17, 2018 |
CONFIRMATION OF COMPLAINT: A complaint about Security Deposit Refund has been filed pertaining to 23-9415 or Katarina Ryan located in Glendale, California 91212. Case is pending mailing confirmation. |
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SYSTEM |
Jan 17, 2018 |
Complaint 23-9415 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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