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CASE CLOSED |
CASE DROPPED |
Dec 14, 2018 |
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RENTAL DETAILS |
Address : 2738 LA PRESA AVE
City, State - Zip : ROSEMEAD, CA - 91770 3345. |
COMPLAINT DETAILS (from renter) |
The landlord failed to provide proper receipts and accounting for charges incurred with itemized deduction list. I sent a rebuttal letter asking her to take off charges for a guest stay in which I was not in town along with proof of a receipt. I was not given the opportunity for a walk through as stated in civil code 1950.5 to repair and clean the bathroom cabinet or the floor. The landlord took over a month to provide receipts and then asked for more money for the flooring with an estimate but not actual proof that the work was ever done. In fact, my father called the number on the receipt regarding the freezer service call and the flooring to confirm that the freezer call was unrelated to the freezer handle. The flooring was only an estimate, work was not done. Besides, the dates on the receipt was done well after the 21 days she has to notify me of any charges. She failed to notify that she would need more time to repair the floor, therefore I will not be paying the extra money. She did not provide proof in the form of bills saying \"paid\" or before and after pictures. The freezer repair was done before I had a chance to do a walk through and the freezer handle does not merit a service call when it is a piece of plastic therefore, it can be popped in by itself. I also notified the landlord of my guest for both May and June in the same text message. She did not respond to ask for clarification on the June date, therefore I will not be paying that fee as well. The law states she has 21 days to notify a tenant of any charges that will be incurred, therefore any new charges listed on her amended itemized deduction list are null and void. She never did provide a receipt or a breakdown of the $340 for the flooring. Her inability to follow the laws that protect tenants and her refusal to come to an agreement that I had my lawyer crafted is why I am writing you. I am writing this to notify other tenants that she cannot take advantage of her tenants. I am attaching the demand letters I wrote along with the lease agreement.
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INVESTIGATING AGENT - REMARKS (19) |
Agent |
Date |
Response |
SYSTEM |
Dec 15, 2018 |
Case has been closed by Tenant request. Tenant is pursuing further legal action. |
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SYSTEM |
Dec 15, 2018 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Nov 15, 2018 |
Delivery Estimate: The complaint notice sent to Estella Munoz 24-0356 Rosemead, California should have arrived or will arrive within 24 hours. |
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SYSTEM |
Nov 15, 2018 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 21, 2018
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-0356 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Nov 15, 2018 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Estella Munoz
2738 La Presa Ave Rosemead, California 91770
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Nov 15, 2018 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-0356. |
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SYSTEM |
Nov 15, 2018 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Nov 15, 2018 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Nov 14, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Nov 14, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Nov 13, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Nov 13, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Nov 13, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Nov 13, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Nov 13, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Nov 13, 2018 |
The RPA server has sent an initial email complaint notice to Estella Munoz concerning the Complaint filed by the tenant: Excessive Withholding Of Deposit. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Nov 13, 2018 |
An email confirmation was sent to the tenant at 11-13-2018 00:50:22. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Nov 13, 2018 |
CONFIRMATION OF COMPLAINT: A complaint about Excessive withholding of deposit has been filed pertaining to 24-0356 or Estella Munoz located in Rosemead, California 91770. Case is pending mailing confirmation. |
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SYSTEM |
Nov 13, 2018 |
Complaint 24-0356 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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