Landlord Complaint Record: #20-0173

Ivan Servos    |    Huntington    ,    West Virginia 25705    Landlord Complaint 20-0173

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RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.

Case Number : 20-0173 Filing Date : Aug 26, 2008
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Ivan Servos RENTER : Kept Private
Property Name :      
Address : 136 Stanford Park Drive Address : Kept Private
City, State - Zip : Huntington, West Virginia - 25705. City, State - Zip : Huntington, West Virginia - 25705.
Phone : Kept Private Phone : Kept Private

Fair Resolution according to renter :
  1. Repairs to be made immediately and rent abatement to be accepted

Address               :   5 Resco Avenue
City, State - Zip   :   Huntington, West Virginia - 25705.


In early June a storm knocked a tree into the house causing severe damage to the building. The landlord had the tree removed from the roof on the next day. However, no repairs have been made to the building. Renter has been witholding rent (Rent Abatement) until the building is repaired and rendered safe. Renter waould like the landlord to repair the house immediately. Renter is concerned with the property being left in this condition.

From Date IP Address Response

Agent Date Response
Agent Sep 8, 2008 After mediation both parties are happy with the end results. Case Closed.

Agent Sep 3, 2008 3 DAY RESPONSE PERIOD: Both parties are allowed to make final comments before the case is closed.

Agent Aug 27, 2008 RENTER UPDATE: Renter has been in contact with the landlord. He is aware of the terms and will be sending a check to the landlord for the rent owed. Renter will update the agent with the status...

Agent Aug 27, 2008 LANDLORD FOLOW-UP: Landlord has agreed to drop the court case once he receives the rent payment. He has also agreed to charge the renter $400 per month until the repairs are made. Landlord will not be evicting the tenant as long as these conditions are met.

Agent Aug 26, 2008 LANDLORD ACCEPTANCE: Agent notified the landlord of the terms. The landlord is willing to drop the court case, however he would need the rent money by Friday. As for setting a move-out date the landlord will need to discuss this with his partner. Agent suggested that he reconsider the possibility of keeping the renter. Landlord said he would respond tomorrow morning.

Agent Aug 26, 2008 RENTER AGREEMENT: Renter understands and is willing to do whatever it takes to resolve the situation. Renter is willing to pay the $1200 in back rent by Friday and set a move-out date for Oct 1st, or earlier if needed.

Agent Aug 26, 2008 PENDING RENTER RESPONSE: Agent left a voicemail with the renter explaining the agreement that was negotiated. The renter has been provided with the option. Pending Response...

Agent Aug 26, 2008 LANDLORD AGREEMENT: Afer speaking with the landlord he stated that he would consider dropping the court case if the renter would agree to pay his back rent at the discounted $400 per month. In order to accept these terms the renter would also need to agree to a move-out date.

Agent Aug 26, 2008 LANDLORD CONTACTED: Agent had a long conversation with the landlord. Landlord claims the damage was done to an enclosed porch and poses no problem for the rest of the home. Landlord explained that he wanted the renter gone. The construction workers are not willing to work on the unit because of the dogs living within.

Agent Aug 26, 2008 CASE ACCEPTED: Agent was able to talk with the renter about the case over the phone. Case is being reviewed for mediation...