Landlord Complaint Record: #20-0884

The Manhattan    |    Sarah Lim    |    Johnson Creek    ,    Georgia     Landlord Complaint 20-0884

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RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.

Case Number : 20-0884 Filing Date : Oct 4, 2010
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Sarah Lim RENTER : Kept Private
Property Name : The Manhattan      
Address : 740 Woodscape Trail Address : Kept Private
City, State - Zip : Johnson Creek, Georgia - . City, State - Zip : Atlanta, Georgia - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Illegally entering the unit without permission or advance notice.
Fair Resolution according to renter :
  1. Refund $1800 Deposit
  2. Reimburse for RPA Fees
  3. Sue for damages and recoup fees for moving out.

Address               :   4561 Olde Perimeter Way
City, State - Zip   :   Atlanta, Georgia - 30346.


From Date IP Address Response

Agent Date Response
Agent Nov 17, 2010 NO FURTHER RESPONSE: Neither the landlord or tenant have provided any further responses. This case is now closed.

Agent Nov 8, 2010 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.

Agent Nov 8, 2010 NO RESPONSE: Landlord has failed to cooperate with RPA meditation.

Agent Nov 1, 2010 FINAL PHONE REQUEST: Agent has contacted the landlord again and has requested an immediate response to this complaint. Agent will provide a full week in hopes to get a response to this complaint. Pending 1 week response period.

Agent Nov 1, 2010 LANDLORD NON-RESPONSIVE: Landlord is not being responsive to the agents request. The agent will make a final phone request.

Agent Oct 20, 2010 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...

Agent Oct 20, 2010 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.

Agent Oct 7, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: OCTOBER 15, 2010 by 7pm

Agent Oct 7, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.

Agent Oct 7, 2010 MAILING PREPARED: Agent has prepared case for mailing.

Agent Oct 7, 2010 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...

Agent Oct 7, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.

Agent Oct 7, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.

Agent Oct 7, 2010 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.