Landlord Complaint Record: #20-1041

Chad Vaughan    |    Boise    ,    Idaho     Landlord Complaint 20-1041

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 20-1041 Filing Date : Nov 16, 2010
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Dec 2, 2010
I had to move most of my stuff into this room because of the horrible smell in my old room. The landlord had enzyme cleaners dumped down the vents to clean them because they started stinking and the smell has persisted. I found a used tampon in one of the vents. I think someone might have broken in trying to get me to move out.

upload Kept Private Renter Dec 2, 2010
Notice the carpets, they are filthy. The prior roommates destroyed the carpet and even after the land lord had the carpets cleaned the stains persisted. Underneath this carpet the floor is awful with mold growing in spots.

upload Kept Private Renter Dec 2, 2010
Living room with no floor. It had been like this since mid October and the dust is bad.

upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Chad Vaughan RENTER : Kept Private
Property Name :      
Address : 223 N 6th Street Address : Kept Private
City, State - Zip : Boise, Idaho - . City, State - Zip : Boise, Idaho - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Unlivable apartment, no floors, bad smell.
Fair Resolution according to renter :
  1. To get a new apartment and have them pay for a couple of months rent, or a reimbursement of rent paid

Address               :   2141 S STEPHEN AVE APT 102
City, State - Zip   :   BOISE, ID - 83706 6740.


I was aware that my roommates were going to move out and I went on vacation(Sept 5 to Sept 17 i have plane reservations to prove I was gone) while they were in the process of moving, I had no intetion of moving and planned on paying rent as usual, I was going to get new roommates. When I returned home after a week and a half. The locks were changed, the power and water was shut off. I contacted Chad the landlord immediately he told me my old roommates told him I had moved out so he had everything shoot off. He gave me the key to the apartment after a couple of weeks of calling him constently to get the key, I was having to keep the doors unlocked as to not get locked out. I offered Chad to help renovate the apartment free of charge in exchange for Rent for a couple months. I tore out the carpet and helped Paint, I told Chad I would paint yet he hired one of his maitnenance men regardless of our agreemment. For approximately a month Sept to Middle of Oct I had no water, heat or power, I had to walk to the gym around the corner to shower and have some sort of hygiene. Chad finally turned the power on after the offer for me to work in exchange for rent, all the while I have been trying to get decent roommates and assured Chad I would have roommates. However the lack of communication on the part of Chad has caused me great Stress, I never missed a rent payment for over a year, I was always on time with my portion of rent, and I expect to be treated fairly. I was told by Benjamin Olson one of the maintenance guys that another maintenance man told him no to tell me how to turn the water on in the apartment (of which is already paid) all the while it was a nightmare not having running water to use the toilet, I would have to go to the hose outside to get water. Simply I am very upset and checked on the web that Chad has filed a summons of eviction, I have tried calling him these past several weeks to see where the carpet and new flooring is at and he has never returned my calls. I have done everything in my power to make this right. Yet something needs to be done. I cannot continue to live like a dog in this disgusting apartment. Thanks

From Date IP Address Response

Agent Date Response
Agent Dec 20, 2010 LANDLORD REFUSAL: Landlord has refused to resolve this complaint. The tenant will need to pursue further legal action. The landlord is not willing to address this matter outside of court.

Agent Dec 9, 2010 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...

Agent Dec 9, 2010 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.

Agent Dec 9, 2010 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.

Agent Nov 24, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: DECEMBER 3, 2010 by 7pm

Agent Nov 24, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.

Agent Nov 24, 2010 MAILING PREPARED: Agent has prepared case for mailing.

Agent Nov 24, 2010 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...

Agent Nov 22, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.

Agent Nov 22, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.

Agent Nov 22, 2010 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.