Landlord Complaint Record: #20-1863

S & K, L.L.C.    |    Bill Southwick    |    Twin Falls    ,    Idaho 83303    Landlord Complaint 20-1863

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WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.

Case Number : 20-1863 Filing Date : Aug 20, 2011
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 5 Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Bill Southwick RENTER : Kept Private
Property Name : S & K, L.L.C.      
Address : PO Box 2652 Address : Kept Private
City, State - Zip : Twin Falls, Idaho - 83303. City, State - Zip : Cambridge, Idaho - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Told Steve would refund deposit, haven't seen it since 7/23 when moved out
Fair Resolution according to renter :
  1. Refund Deposit $500
  2. Reimburse RPA fees if applicable

Address               :   442 LOCUST ST APT 3
City, State - Zip   :   TWIN FALLS, ID - 83301 7336.


Upon check out, Bill said the fridge had not been cleaned "under". It had been cleaned "under" and when it was moved back, it deposited crud from inside it onto the floor. We cleaned up under it again..... The vent fan in the bathroom was not clean when we moved in but he requested us to clean it, so it was cleaned..... The vinyl siding on the outside of the unit, we were told to wash it down, it was washed down to the heighth we could reach without a ladder...(as a landlord myself, I have never required a tenant to wash down the outside of a unit)....

From Date IP Address Response

Agent Date Response
Agent Oct 7, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.

Agent Aug 29, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1423 9316 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.

Agent Aug 29, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: September 5, 2011 by 7pm

Agent Aug 29, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.

Agent Aug 29, 2011 MAILING PREPARED: Agent has prepared case for mailing.

Agent Aug 29, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...

Agent Aug 29, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.

Agent Aug 29, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.

Agent Aug 29, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.