Landlord Complaint Record: #21-8131

Halstead at Slatersville    |    Stephanie Cabral    |    Slatersville    ,    Rhode Island 02876    Landlord Complaint 21-8131

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 21-8131 Filing Date : Jun 1, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 1, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Stephanie Cabral RENTER : Kept Private
Property Name : Halstead at Slatersville      
Address : 10 Railroad Street Address : Kept Private
City, State - Zip : Slatersville, Rhode Island - 02876. City, State - Zip : Slatersville, Rhode Island - 02876.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bedbugs in my Apartment
Fair Resolution according to renter :
  1. Extermination of Bedbugs

Address               :   10 Railroad Street, Apt 221W
City, State - Zip   :   Slatersville, Rhode Island - 02876.


I have contacted and spoke with our property manager (Stephanie Cabral) on May 29th. She told me that she called the extermination company to set up a date. It is now June 1st and I still have not heard back from her. I have spoken with the two other employees but they are unable to do anything without her approval. I have called her on multiple occasions asking for a call back and still have not received one. The only other contact I have from her is an email regarding preparations for the extermination. I've proceeded with starting these preparations but am still waiting for her. In the mean time I'm paying for an apartment that is becoming increasingly unlivable. I'm also concerned for the remainder of the residents and this infestation spreading to other apartments.

From Date IP Address Response

Agent Date Response
SYSTEM Jul 24, 2012 The case has been resolved as 'Force Required' !.

SYSTEM Jul 23, 2012 Case 21-8131 is re-opened by System.

SYSTEM Jul 23, 2012 The case has been resolved as 'Force Required' !.

SYSTEM Jul 23, 2012 Case 21-8131 is re-opened by System.

SYSTEM Jun 24, 2012 You have missed second deadline.

SYSTEM Jun 24, 2012 The case has been resolved as 'Force Required' !.

SYSTEM Jun 1, 2012
Please respond to complaint within June 08, 2012.

SYSTEM Jun 1, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-8131.

SYSTEM Jun 1, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Jun 1, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Jun 1, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Jun 1, 2012
Your Complaint 21-8131 has been accepted by RPA system.Now it is in process.

SYSTEM Jun 1, 2012 Complaint 21-8131 has been filed.