Landlord Complaint Record: #23-0113

Lincoln Courtyard    |    John Webber    |    Salt Lake City    ,    Utah 84105    Landlord Complaint 23-0113

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-0113 Filing Date : Aug 17, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 21, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : John Webber RENTER : Kept Private
Property Name : Lincoln Courtyard      
Address : 936 South Lincoln Street Address : Kept Private
City, State - Zip : Salt Lake City, Utah - 84105. City, State - Zip : Salt Lake City, Utah - 84108.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Discriminatory/inappropriate questions during rental application
Fair Resolution according to renter :
  1. Protect my personal information from further use by this landlord

Address               :   936 S LINCOLN ST
City, State - Zip   :   SALT LAKE CTY, UT - 84105 1479.


Mr. Webber met with me while I filled out a rental application for a unit in his Lincoln Courtyard complex. He questioned me for 45 minutes regarding my situation, family, their situations (financial and personal), my travels/other living situations, my personal life, my religion, my employment, and my credit history. The application did not ask rental history, and when I asked whether he preferred personal, professional, or former landlords in the "reference" section, he declared "I'm going to need to speak with your parents." I laughed and responded that i'm in my 30s, but, as he asked, gave my parents as references. I have a clean background and credit score in the mid-700s. My credit report shows that all my accounts are in good standing and "never late," and I make $95,000/year. I supplied Mr. Webber with pay stubs and all necessary information to complete a background and credit check as well as a $20 fee. I've never been evicted, nor have I ever been a day late on a single payment for rent or any other payment I make. My background check and credit report reflect this. When Mr. Webber questioned me, he showed disbelief at many of my responses. Throughout the interview, he made me feel uncomfortable, and I feel that his line of questioning was discriminatory. He doubted my salary and the existence of my company. He asked if i have been on a mormon mission and didn't seem to appreciate my answer that I have not. I feel he was discriminating based on my sex, religion, and source of income. Mr. Webber completed background and credit checks, then called my father. He asked my father for info on his employment and financial status. He did the same when he spoke with my stepfather. After receiving the credit report and background check, he called to quiz me on the info these contained, and as I had mentioned that I spent time living with my ill grandmother, began asking me to give him personal information on she and my sister, who now lives with my grandma. None of this was relevant to my application, and I stated as much. I told him I was happy to provide a detailed rental history, but that my family's personal situations and information should be irrelevant to my application. I was given no reason as to why I was denied the apartment. Both my father and stepfather called to tell me Mr. Webber was very aggressive and asking inappropriate quesitons. I am now highly concerned that he has VERY personal info on me and my family.

From Date IP Address Response

Agent Date Response
SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Aug 18, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 24, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0113 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Aug 18, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0113.

SYSTEM Aug 18, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Aug 18, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Aug 18, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Aug 18, 2012 Complaint Accepted by System

SYSTEM Aug 17, 2012 Complaint 23-0113 has been filed.