Landlord Complaint Record: #23-0245

Linda Harris-Rogers    |    Eugene    ,    Oregon 97401    Landlord Complaint 23-0245

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RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.

Case Number : 23-0245 Filing Date : Sep 11, 2012
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 13, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center Sep 22, 2012 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Linda Harris-Rogers RENTER : Kept Private
Property Name :      
Address : 1625 Victorian Way Address : Kept Private
City, State - Zip : Eugene, Oregon - 97401. City, State - Zip : Eugene, Oregon - 97408.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Showed up without notice, cleaning gutters
Fair Resolution according to renter :
  1. Would like notice

Address               :   2325 WILLONA PARK
City, State - Zip   :   EUGENE, OR - 97408 4734.


I'm a grave yard worker, day sleeper. Bruce was working on my roof at 2:15pm, when I woke up to somebody walking on the roof. I ask him what he was doing, he told me he was cleaning the gutters and that he did not have to give me notice, because it is on the outside of the house. He also told me that I can break the least and move out. That when I just went back in the house and then he told me I can come back and talk to him like a man.

From Date IP Address Response
Landlord Sep 21, 2012 Accept Tenant's Resolution.

Agent Date Response
SYSTEM Mar 4, 2013 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.

SYSTEM Sep 22, 2012 Landlord Second response dead-line September 29, 2012 has been set for complaint 23-0245

SYSTEM Sep 22, 2012 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Sep 12, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 18, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0245 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Sep 12, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0245.

SYSTEM Sep 12, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Sep 12, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Sep 12, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Sep 12, 2012 Complaint Accepted by System

SYSTEM Sep 11, 2012 Complaint 23-0245 has been filed.