Landlord Complaint Record: #23-0424

Woodridge    |    Wendy Johnson    |    Tualatin    ,    Oregon 97062    Landlord Complaint 23-0424

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-0424 Filing Date : Oct 25, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Oct 27, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Wendy Johnson RENTER : Kept Private
Property Name : Woodridge      
Address : 11999 Sw tualatin Rd Address : Kept Private
City, State - Zip : Tualatin, Oregon - 97062. City, State - Zip : Woodburn, Oregon - 97071.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Extremely high move out cleaning costs for one bedroom apartment
Fair Resolution according to renter :
  1. Reasonable cleaning fee

Address               :   12001 SW TUALATIN RD APT 136
City, State - Zip   :   TUALATIN, OR - 97062 6239.


I have never in 30 years of renting been hit with such an exhorbitant move out cleaning fee: $.1592.08 for a one bedroom apartment. I was there for 5 years and yes my animals destroyed the carpet but I cant believe it cost 992.08 to carpet 2 rooms with that cheap carpet. They did no damage to the vinly floor either but I was charged 435 to replace it as well. this is crazy!

From Date IP Address Response

Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Oct 27, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 02, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0424 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 27, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0424.

SYSTEM Oct 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Oct 27, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Oct 27, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Oct 27, 2012 Complaint Accepted by System

SYSTEM Oct 25, 2012 Complaint 23-0424 has been filed.