Landlord Complaint Record: #23-0642

Ponderosa park rentals    |    Loyd rolan    |    Clovis    ,    New Mexico 88101    Landlord Complaint 23-0642

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-0642 Filing Date : Dec 7, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Loyd rolan RENTER : Kept Private
Property Name : ponderosa park rentals      
Address : 1104 alma street Address : Kept Private
City, State - Zip : Clovis, New Mexico - 88101. City, State - Zip : CLOVIS, New Mexico - 88101.
Phone : Kept Private Phone : Kept Private

COMPLAINT : repair issues
Fair Resolution according to renter :
  1. home repair and maintenance

Address               :   1105 Alma
City, State - Zip   :   CLOVIS, New Mexico - 88101.


afer verbal request for repairs fail, put request in writing, landlord didn't fix, raised my rent $300.00 It took you over 3 weeks to fix the hole in the kitchen floor, and the leaky water faucet. It took you over a year to fix the hole in the front porch. It took you over a year to put in a new front door even though cold air and dirt was coming into the trailer. The new door isn't hung properly because cold air and dirt still comes into the trailer. I got weather stripping for the door, but it didn't resolve the problem. I informed you 11-17-2012 (verily with a witness) that I still have the problem. You came over and looked at the door and heater 12-4-2012 and stated what needed to be done to repair, but you didn't fix fix anything.

From Date IP Address Response

Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Dec 19, 2012 Landlord Second response dead-line December 26, 2012 has been set for complaint 23-0642

SYSTEM Dec 19, 2012 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Dec 17, 2012 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: December 16, 2012 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Dec 17, 2012 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Dec 9, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 15, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0642 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Dec 9, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0642.

SYSTEM Dec 9, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Dec 9, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Dec 9, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Dec 9, 2012 Complaint Accepted by RPA and is pending further processing.

SYSTEM Dec 7, 2012 Complaint 23-0642 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.