Landlord Complaint Record: #23-1682

Glenn Christiansen    |    Lawton    ,    Oklahoma 73501    Landlord Complaint 23-1682

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-1682 Filing Date : Apr 7, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Apr 9, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Glenn Christiansen RENTER : Kept Private
Property Name :      
Address : 1011 SW C Avenue Address : Kept Private
City, State - Zip : Lawton, Oklahoma - 73501. City, State - Zip : Lawton, Oklahoma - 73507.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue Breach Agreement
Fair Resolution according to renter :
  1. Have air conditioning fixed

Address               :   3031 NE CIMARRON TRL
City, State - Zip   :   LAWTON, OK - 73507 1438.


We had repair work done to fix heating and cooling in December 2012. The heating was fixed after not having it for a month. The cooling wasn't fixed. The repair man had said he would come back but didn't. We told our landlord about it. We told our landlord about it again in March when the temperature began to rise. It has become unbearable for me and my pregnant wife. We have repeatedly told them since March.

From Date IP Address Response

Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Apr 17, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 16, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Apr 17, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Apr 9, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 15, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1682 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 9, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1682.

SYSTEM Apr 9, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Apr 9, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Apr 9, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Apr 9, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 7, 2013 Complaint 23-1682 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.