Landlord Complaint Record: #23-1810

Elena P. Biondi    |    Johnston    ,    Rhode Island 02919    Landlord Complaint 23-1810

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WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.

Case Number : 23-1810 Filing Date : Apr 17, 2013
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Apr 18, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Elena P. Biondi RENTER : Kept Private
Property Name :      
Address : 1177 atwood ave Address : Kept Private
City, State - Zip : Johnston, Rhode Island - 02919. City, State - Zip : johnston, Rhode Island - 02919.
Phone : Kept Private Phone : Kept Private

COMPLAINT : repair issue
Fair Resolution according to renter :
  1. I want to have needed repairs to my apt tended too

Address               :   1136 atwood ave 1st floor right
City, State - Zip   :   johnston, Rhode Island - 02919.


I have asked my landlord Elena Biondi numerous times via verbal request to have much needed interior damages repaired to my apt

From Date IP Address Response
Landlord Apr 25, 2013 Explain why you can't accept / Offer Alternative Resolution.

Agent Date Response
SYSTEM May 5, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.

SYSTEM Apr 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Apr 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Apr 18, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.

SYSTEM Apr 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1810 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1810.

SYSTEM Apr 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Apr 18, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Apr 18, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Apr 18, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 17, 2013 Complaint 23-1810 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.