Landlord Complaint Record: #23-1930

Woodbridge Apartments    |    Southfield    ,    Michigan 48220    Landlord Complaint 23-1930

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-1930 Filing Date : May 1, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center May 3, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Woodbridge Apartments RENTER : Kept Private
Property Name :      
Address : 25325 Grodan Dr Address : Kept Private
City, State - Zip : Southfield, Michigan - 48220. City, State - Zip : Ferndale, Michigan - 48220.
Phone : Kept Private Phone : Kept Private

Fair Resolution according to renter :
  1. Reimbursement of RPA fees, preparation fee $275.00, and any furniture that has to be replaced.

Address               :   25325 GRODAN DR APT 209
City, State - Zip   :   SOUTHFIELD, MI - 48033 5218.


My grandmother lives at 25325 Grodan Drive, Southfield, MI. The building is infested with bed bugs and the apartment management has been negligent in notifying the tenants of this infestation. I spoke to the manager today, she has no plans on sending out a notice to notify the tenants of the problem and the best they can do is spray for the bugs (the rest is the senior citizen problem). Unfortunately, due to this negligence my grandmother now has bed bugs. Through my investigation, I found the tenant above, below and next to her, all have them. This is a senior citizen complex, which is subsidized by the federal government HUD program. The majority (if not all) of these seniors are on a very limited income and cannot afford to replace items ruined by bed bugs. If the management team would have been proactive and at the minimum notified tenants of the problem this could have been avoided. The cost for just getting the apartment prepared to be exterminated start at $225.00, the apartment management refuses to assist the tenants with anything. Many of these seniors have no one to help them or the funds to take care of the problem. So these senior citizens has to choose between being eaten by bed bugs so they can pay their rent or taking every dime they have to get rid of the bugs which will lead to them being evicted because they did not pay their rent. This is no win situation for them and could have been avoided if this management team was not cheap and negligent in their duties.

From Date IP Address Response

Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM May 11, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 10, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM May 11, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM May 3, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 09, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1930 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM May 3, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1930.

SYSTEM May 3, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM May 3, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM May 3, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM May 3, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM May 1, 2013 Complaint 23-1930 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.