Landlord Complaint Record: #23-2271

Property Mgmt. of Louisville SKP-Rowland    |    Louisville    ,    Kentucky 40206    Landlord Complaint 23-2271

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-2271 Filing Date : Jun 11, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 12, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center Jun 22, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Property Mgmt. of Louisville SKP-Rowland RENTER : Kept Private
Property Name :      
Address : 1914 Mellwood Ave Address : Kept Private
City, State - Zip : Louisville, Kentucky - 40206. City, State - Zip : Louisville, Kentucky - 40215.
Phone : Kept Private Phone : Kept Private

COMPLAINT : deposit return Problem
Fair Resolution according to renter :
  1. I want all of my deposit back of $950. The front door was the only thing in question of $123.00.

Address               :   1119 FORREST ST
City, State - Zip   :   LOUISVILLE, KY - 40217 2205.


the front door was caught in the wind and hail storm. IT broke off and I call several times that it was in the side yard as well as the gutter. They would not come over there and fix it. The door finally got takes. The gutter was final fixed after several calls and water started coming in the upstairs bedroom and down the window. The garbage was picked up by the city not the management company. The garbage was in the alley outside the gate.Also the people next door moved the same time and they put theirs there also. I do have neighbors who will give statement to that effect. The fence was like that when I moved in. I mowed the grass when I left. The picture of the grass was a old picture because I did not have the vines growing up the side and those are not my chairs on the porch.Also the door was on so that can not be a recent picture. The door is still not on and people are living there. I am not required to mow after I moved. The picture holes was putty up before I left. I did improve the property with new hardware sets in the kitchen and bathroom downstairs. Paint is normal wear and tear. I was there a year and a half. I feel I deserve my deposit back. they never gave me the opition of fixing anything as is required by law when they did the walk thru when I left. I am giving them the opition to do the right thing and returning my deposit or I will take it on to the small claims court. Any questions feel free to call. Thanking you in advance for your time.

From Date IP Address Response

Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Jun 22, 2013 FINAL RESPONSE DEADLINE: A final response deadline has been set for: June 29, 2013 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-2271 is pending final notice and response from landlord.

SYSTEM Jun 22, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Jun 20, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Jun 20, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Jun 12, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.

SYSTEM Jun 12, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 18, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2271 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jun 12, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2271.

SYSTEM Jun 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Jun 12, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Jun 12, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Jun 12, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jun 11, 2013 Complaint 23-2271 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.