Landlord Complaint Record: #23-2304

Daniel L Dudden    |    Honolulu    ,    Hawaii 96817    Landlord Complaint 23-2304

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UNRESOLVED COMPLAINT: Despite mediation efforts; neither party could reach an agreement that was accepted by the other party.

Case Number : 23-2304 Filing Date : Jun 14, 2013
Investigating Agent : Kept Private Case Disposition : Unresolved
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Jun 17, 2013
This file was to prove that I text message Dan Dudden and he was lying by saying I did not give notice either verbal or written when I moved the building. He also instructed me on the text to leave the keys inside the room and lock the door

upload Kept Private Landlord Jun 15, 2013
Application dated May 7, 2013. PLANNED LENGTH OF RESIDENCE HERE: 4 months

upload Kept Private RPA Mailing Center Jun 15, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center Jun 28, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Daniel L Dudden RENTER : Kept Private
Property Name :      
Address : 1120 Pua Lane, Apt#302 Address : Kept Private
City, State - Zip : Honolulu, Hawaii - 96817. City, State - Zip : Baldwin Park, California - 91706.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Security Deposit Dispute
Fair Resolution according to renter :
  1. Refund $550Deposit X 3=$1650(past 14 days from date of termination Chapter 521 Section 44f-A Hawaiian Code)
  2. Reimbursement RPA fee of $35.00
  3. Refund the unused lease $146.64 from 05/24/20113 to 05/31/2013
  4. Landlord provided dishonest information, I want to rebut

Address               :   1120 PUA LN APT 201B
City, State - Zip   :   HONOLULU, HI - 96817 3800.


I notified the landlord on May 13th,2013 that my stay in Hawaii was only 2 weeks instead of originally planned until September 01st,2013. On 05/15/2013 I wrote a check to him for $917. On 05/20/2013 I text messages him to move out the apartment on 05/24/2013 to go back to the main land. Daniel Dudden instructed me to leave the keys inside the room and lock the private room door (201 B) and he will take care everything. According to the Handbook for the Hawaii Residential Landlord-Tenant Code, Section 44c and Section 44f-A, it pasts 14 days ( 21 days today to be exact) I still did not hear or received any document from the landlord, he must be obligated to my specific requests above. There was another tenant (Dawn_)who lives in the same apartment across from where my private room used to be and saw my departure. I contacted by phone three times but could only talked to Dan once to request the Security Deposit Refund. He did not take any action over all including returning my phone call and I would like to file a complain against him to seek for remedy.

From Date IP Address Response
Renter Jun 18, 2013 1.I was advice by the Hawaiian legal aid service (referred by court) to send a demand letter to Dan Dudden about the security deposit; but I personally feel he is a sex predator (he came to my private room very late in the evening and hugged me twice? when he left on 05/15/2013, the same day when he came to collect rent) and since I left the apartment building, I tried to work with Dan in a nice manner to collect my refunded security deposit but he turned out to change his tone and did not return my phone calls or did not answer his phone, I personally did not want to contact him any more and file a complain with the RPA with the hope to bring my file to the court in the future if I need to.
On 05/13/2013 there was the presence of a witnessing housekeeper when I came to let Dan know I would only stayed there for 2 weeks. I came from the main land to Hawaii only to work for a temporary job that I did not know yet and the unknown place where I stayed. I am honest, frank, and straight forward toward Dan. After all he is only the owner of the apartment building where I need a temporary place to stay but his property turned out to be molded in the bathroom that to be shared with 5 people and the small crowded refrigerator.

Renter Jun 17, 2013 I would like to rebut the landlord response. 1.He did not response to the fact that I verbally told him I will only stay 2 weeks from the original plan to stay until 09/01/2013 (due to his apartment condition but I did not tell him) on 05/13/2013. 2.He came to my private room very late in the evening when it close to 10:00pm and I had work the next morning to collect rent and had me signed the contract when I did not get a chance to read or understand it. 3.I text message him on 05/20/2013 to announce my leaving on 05/24/2013. On this date I told him to refund the full security deposit, he responded by saying maybe after he physically see the apartment without mentioning about the signed contract. 4. I called him after leaving the apartment on 06/05/2013 to question about security deposit and remind him about his disclosure about Hawaiian law tripple the deposit refund if it pasts 14 days. He said he was working on the refund and again did not explain anything about the contract to me. 5. The room was a furnished room and I just ask for shading for the curtain on the window. He came to my room without permission and left only a haft of the shading during the day on 05/13/2013, the same day's evening I told him I will stay only 2 weeks and return the shading. 6. I never not dealing in a good faith to Daniel Dudden. I was honest and told him what my plan was but he wanted to "know me better?", never (again) explained to me about the contract, promised something for a refund but he did not do.

Renter Jun 17, 2013 Explain why you can't accept / Offer Alternative Resolution.

Landlord Jun 15, 2013 Explain why you can't accept / Offer Alternative Resolution.

Agent Date Response
SYSTEM Jul 8, 2013 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.

SYSTEM Jul 8, 2013 The case has received a disposition of: 'Unresolved' Neither party was able to reach an agreement or resolution.

SYSTEM Jun 28, 2013 FINAL RESPONSE DEADLINE: A final response deadline has been set for: July 05, 2013by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-2304 is pending final notice and response from landlord.

SYSTEM Jun 28, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Jun 17, 2013 New file uploaded by Tenant.

SYSTEM Jun 15, 2013 New file uploaded by Landlord.

SYSTEM Jun 15, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 21, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2304 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jun 15, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2304.

SYSTEM Jun 15, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Jun 15, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Jun 15, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Jun 15, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jun 14, 2013 Complaint 23-2304 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.