Landlord Complaint Record: #23-2506

Keene cribs    |    Rick Grauer    |    Fairfield    ,    Connecticut 06824    Landlord Complaint 23-2506

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UNRESOLVED COMPLAINT: Despite mediation efforts; neither party could reach an agreement that was accepted by the other party.

Case Number : 23-2506 Filing Date : Jul 16, 2013
Investigating Agent : Kept Private Case Disposition : Unresolved
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 18, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Rick Grauer RENTER : Kept Private
Property Name : keene cribs      
Address : 268 Rowland Road Address : Kept Private
City, State - Zip : Fairfield, Connecticut - 06824. City, State - Zip : yorktown, New York - 10598.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Security Deposit
Fair Resolution according to renter :
  1. refund of $313.75 plus 35.00 filing fee

Address               :   13 winchester court Dn
City, State - Zip   :   keene, New Hampshire - 03431.


My son rented a house with three other boys this past semester. At the end of the lease monies were deducted from my security deposit because one of the boys did not pay his rent for a number of months. All rents were to be paid by January 2013 and the lease expired on june 1 2013. So, for all those months that the rent was not paid the landlord did not make an effort to collect the monies from that individual or notify the others that portions of the rents were not being paid. The landlord knew that he had other's security deposits to easily take our money for his portion of the rent. If, we knew the rent was not being paid maybe we could have did something to prevent this situation. The landlord has made no effort to collect the money from the other boy and told me i should chase this person because the landlord was within his legal rights to just take the money from the others. He also had a legal right to notify us of non payment by the other individual .His share($313.75) for non payment was taken from my security deposit without any prior notification

From Date IP Address Response
Renter Aug 2, 2013 Under the law the landlord did not act in good faith. He had a legal right to inform us that the other tenant was not paying rent, so we had an opportunity to act accordingly. How can we be responsible if we were not aware of the situation? The landlord made no attempt to notify us or notify the tenant that he was in default. The landlord has a legal obligation to notify all responsible of the default. I asked the landlord for documentation to support the default notifications and received nothing in return. This just sounds like the landlord know he had an easy out and did nothing.

Renter Aug 2, 2013 Explain why you can't accept / Offer Alternative Resolution.

Landlord Jul 25, 2013 Explain why you can't accept / Offer Alternative Resolution.

Agent Date Response
SYSTEM May 5, 2014 The case has received a disposition of: 'Unresolved' Neither party was able to reach an agreement or resolution.

SYSTEM Jul 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: July 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Jul 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Jul 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2506 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jul 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2506.

SYSTEM Jul 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Jul 18, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Jul 18, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Jul 18, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jul 16, 2013 Complaint 23-2506 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.