The mayo companie/ bancroft commons    |    Giselle Rivera    |    Worcester    ,    Massachusetts 01608    Landlord Complaint 23-2699

It all started when we moved in November 13th. Two weeks later I got an allergic reaction to something. A rash I had NEVER seen before I thought maybe a spider bite but it was like I got bit and down my arms. A coworker of mine said it looks like BB bites and advised me to look in the seams of the mattress. Rushing home I immediately looked and what do u know a HUGE I believe to be male BB was in the seam of my brand new bed. Devastated I went right down to the office and informed Jacqueline the women who rented us the apartment of the issue. She informed us that they could not do anything about it until after Christmas so basically told us to take care of it ourselves for the next 2 months! So we did spent about $70-80 on spray which never worked. Suffering for the next month. Suffering in a one room studio we complained that it had to be done sooner that I was breaking out in an allergic reaction. Jacqueline told us we did not have to pay dec. rent due to the amount of money we had spent on spray and loss of work and sleep. This was our first mistake never got it in writing yes we know now because that bite is in the ass even better jaqie left the company that same week.Now it's jan.12 2013 still no exterminators. We get a letter saying that we have until a certain date to pay $1,350 or we will be evicted (dec.&jan). We went down to the office and they told us that they didn't even have any documentation that there was even bed bugs in our appt. livid I went straight to the court house to find out our rights as tenets they served papers to appear in court for Monday, jan 14. 2013! Once that happened then they wanted to work with us! We made a deal with them which wasn't much of a deal at all for us but the last thing we wanted was to take it to court so we agreed to pay the balance on a payment plan if and only if BB were taking care of we stood up our end of the deal and so did they one treatment and then we had to bed for the last as we were still suffering. After the 3rd treatment I thought we were BB FREE!!! Nope last night I was eating dinner on the couch out of the corner of my eye a nice big BB starring at me :) I am disjusted and feel as though I am living in hell I slept on the kitchen counter lat night and yet again the nightmare begins. this is my 1st app and iv lost all my furniture my clothes THEY WILL NEVER GO AWAY I feel like i am in prison and my landlord could careless about me.this is my last option before I take legal action PLS HELP