Landlord Complaint Record: #23-2831

Jackie Oflaherty, Anthony Oflaherty    |    Dorchester Center    ,    Massachusetts 02124    Landlord Complaint 23-2831

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-2831 Filing Date : Sep 3, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 6, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Jackie Oflaherty, Anthony Oflaherty RENTER : Kept Private
Property Name :      
Address : 99 Melville Ave Address : Kept Private
City, State - Zip : Dorchester Center, Massachusetts - 02124. City, State - Zip : Dorchester, Massachusetts - 02125.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Refusing to give security/being threatened to be taking to small claims
Fair Resolution according to renter :
  1. Return security deposit; apartment was received by landlords in same condition it was received

Address               :   
City, State - Zip   :   , - .


This morning I was contacted by my former landlord stating that our security deposit would not be returned to us due to a 'hole in the wall' and 'trash in the attic'. I explained to my landlord that the hole was patched up and I had been waiting for her return correspondance on excess paint that they may have to completely fix the wall. I also explained that one of my roommates redid her room, removing the old wallpaper and priming and painting the walls multiple times, due to what appears to be horsehair walls. All three of us worked hard to complete her room while the room resider incurred a large expense to complete this project. We did let our landlords know of our plan, which they gave permission to execute, but provided no compensation or lease break in return for improving their property. My former landlord also brought up the fact that there was trash left in the attic. This trash does not belong to any tenants on the most recent lease and is from previous tenants who have since moved out. Upon these tenants leaving after their year had expired and they decided to no resign I contacted the landlords explaining that they had left a mess, as to communicate that it was not our responsibility to remove their mess. Lastly, we had cleaned the apartment to the level of condition that it was given to us in. Our former landlord also threatened to take us to small claims court due to us not having been completely moved out by the 2nd, which was our agreement. This happened only due to our new apartment being occupied and out move-in date and time being pushed back multiple times, leaving us in a bind. Based on all of the facts provided, we do not feel that our former landlords have sufficient justification to keep our deposit. We have been fair and cordial throughout our lease and feel extremely taken of advantage of.

From Date IP Address Response

Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Sep 14, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: September 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Sep 14, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Sep 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2831 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Sep 6, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Jackie Oflaherty, Anthony Oflaherty
99 Melville Ave
Dorchester Center, Massachusetts 02124

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42044517

SYSTEM Sep 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2831.

SYSTEM Sep 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Sep 6, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Sep 3, 2013 An email confirmation was sent to the tenant at 09-03-2013 11:59:16. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Sep 3, 2013 CONFIRMATION OF COMPLAINT: A complaint about Refusing to give security/being threatened to be taking to small claims has been filed pertaining to 23-2831 or Jackie Oflaherty, Anthony Oflaherty located in Dorchester Center, Massachusetts 02124. Case is pending mailing confirmation.

SYSTEM Sep 3, 2013 Complaint 23-2831 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.