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CASE CLOSED |
FORCE REQUIRED |
May 5, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
I have rented apartment for nearly nine years with no problems with rent or bedbugs. I believe the cost of extermination of bed bugs should be the landlords responsibility.
I also believe the rent payment sent out for April 2013 ten days before the 1st of the month, twelve days with grace period; May 2013 sent out five days before the 1st of the month, seven days with grace period; August 2013 sent out six days before the 1st of the month, eight days with grace period, should have been ample time for rent to arrive in time. I do not understand nor have I ever heard of your charge for a maintenance fee. I believe that this inflated past due bill is your way of trying to force me out of the apartment so you may rent to someone else for a higher rent.
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INVESTIGATING AGENT - REMARKS (22) |
Agent |
Date |
Response |
SYSTEM |
May 5, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Sep 15, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 21, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2904 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Sep 15, 2013 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Heather Ockenfels
2333 Blairs Ferry Rd NE Cedar Rapids, Iowa 52402
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42051399 |
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SYSTEM |
Sep 15, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2904. |
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SYSTEM |
Sep 15, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Sep 15, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 14, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Sep 12, 2013 |
New file uploaded by Tenant. |
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SYSTEM |
Sep 12, 2013 |
The RPA server has sent an initial email complaint notice to Heather Ockenfels Preferred Property Management concerning the Complaint filed by the tenant: Bedbugs, late rent fees, maintenance fees. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Sep 12, 2013 |
An email confirmation was sent to the tenant at 09-12-2013 14:46:19. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Sep 12, 2013 |
CONFIRMATION OF COMPLAINT: A complaint about Bedbugs, late rent fees, maintenance fees has been filed pertaining to 23-2904 or Heather Ockenfels located in Cedar Rapids, Iowa 52402. Case is pending mailing confirmation. |
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SYSTEM |
Sep 12, 2013 |
Complaint 23-2904 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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