Landlord Complaint Record: #23-3664

B And B Properties    |    Cortland    ,    New York 13045    Landlord Complaint 23-3664

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-3664 Filing Date : Feb 8, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Feb 9, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : B And B Properties RENTER : Kept Private
Property Name :      
Address : Lanlord Picks Rent Up Address : Kept Private
City, State - Zip : Cortland, New York - 13045. City, State - Zip : Cortland, New York - 13045.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue
Fair Resolution according to renter :
  1. Paying For The Electric Usage

Address               :   
City, State - Zip   :   , - .


In January a pipe in hallway burst I stopped to get some things so I can go back to work and my apartment was flooded with water. Around the 23 of January I went home and didn't think the heat was working ,so when I was at the apartment on that sun I called the landlord and asked him if the furnace was working he said, "how would I know I'm not there I'm home relaxing it's Sunday, the furnace man won't be in until tomorrow I'll call him then. I received my electric bill and due to the electric heater the landlord has plugged in ,in the hallway my bill went from 22.00 to little over 76.00 and we still have at least one more month of extra charges for the electric bill.

From Date IP Address Response

Agent Date Response
SYSTEM May 6, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Feb 17, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 16, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Feb 17, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Feb 16, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Feb 9, 2014 Delivery Estimate: The complaint notice sent to B And B Properties 23-3664 Cortland, New York should have arrived or will arrive within 24 hours.

SYSTEM Feb 9, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 15, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3664 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 9, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
B And B Properties
Lanlord Picks Rent Up
Cortland, New York 13045

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 9, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3664.

SYSTEM Feb 9, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 9, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 8, 2014 An email confirmation was sent to the tenant at 02-08-2014 20:44:58. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 8, 2014 CONFIRMATION OF COMPLAINT: A complaint about repair issue has been filed pertaining to 23-3664 or b and b properties located in cortland, New York 13045. Case is pending mailing confirmation.

SYSTEM Feb 8, 2014 Complaint 23-3664 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.